Staples

Reviews

• AE

  AHS Education

  Feb 16, 2026
  5.0
  Amy, the manager at the Fremont Staples, was fantastic. She went above and beyond to help fix a minor printing issue I had and made the whole process easy and stress-free. Great customer service — really appreciate her help!
• TB

  Trisha Baker

  Jan 30, 2026
  5.0
  I last minute needed to print "programs" for my mother in laws celebration of life. I realized too late the card formats have to ship and they wouldn't make it in time. I created a design and uploaded it as a flyer and planned to spend the night cutting them out and folding them. Today when I went to pick them up after work the person in the printing department handed them to me...cut and folded perfectly. That wasn't and option to choose and they did it anyway. We had a short chat and I expressed my gratitude then went to my car and had a little cry. This simple gesture of someone going out of their way to make our lives easier during a difficult time meant the absolute world. I wish I would have gotten a name but I was shocked and didn't even look or ask. This person went beyond professionalism and put a personal touch to their job. I will forever print at Staples now! Thank you!
• WW

  Wendy W

  Jan 21, 2026
  5.0
  Large selection of quality office supplies
• RW

  Randall Wagner

  Dec 16, 2025
  1.0
  Be very careful shipping anything from this Fremont store! I took in a pkg and handwritten address, I failed to check the label myself, it ended up with an incorrect, incomplete address and delayed my UPS package by two days, I had to do the address correction myself using my UPS account after receiving a non-deliverable package notice!
• L6

  Logic 640

  Nov 17, 2025
  1.0
  Honestly, I’m in shock with how Staples treated me for my first time being inside. I don’t remember her name, but the blonde lady who works as the return lady for Amazon inside the store was incredibly rude. She kept insisting that I needed the original packaging to return my Amazon order, which I know is not the case. The box or the label is not required for returning an item. Then, she proceeded to give me a hard time about it, and her coworker, who was working with her, seemed to not agree with her. It was clear that this lady was being the absolute worst when it came to returning my Amazon order. She also started mixing up the story, that I didn’t tell her that I hadn’t shown her the QR code, and that it doesn’t say anything where I don’t need the box or the label to return my item. Overall, it was a terrible experience, and Staples needs to investigate this matter further.

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