United States Postal Service

3.1
134 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2609 Victoria Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2609 Victoria Ave, Bellevue, NE
68005, United States

Hours

Reviews

3.1
134 reviews
5 stars
52
4 stars
11
3 stars
12
2 stars
10
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

William and other staff members received praise for being helpful, kind, and efficient, while some employees were criticized for rudeness and lack of professionalism.

Delivery Issues

Numerous complaints about delayed or misdelivered packages, with customers expressing frustration over the reliability of USPS services.

Wait Times

Customers frequently reported long wait times at the post office, often due to insufficient staffing during busy hours.

Mixed Experiences

While many customers had positive interactions, others reported significant issues with service quality and accountability.
  • MD
    Marissa Douglas
    Nov 14, 2025
    1.0
    Continue to have issues with my mail and package delivery. For years and now it’s worse. Ive called so many times and went to the post office but nothing has been resolved and I never get a call back.
  • AS
    Alia Seoane
    Jun 11, 2025
    5.0
    Do your fingerprints here!!! The machine worked perfectly and William was even extra patient with me, letting me try several times to record the perfect prints for the best results. William was so kind, quick and helpful!
  • KM
    Kimi Miller
    Jul 8, 2023
    5.0
    Standard post office, normal workers are kind and efficient but expect a line most days.
  • SC
    Sydney Calero
    Feb 12, 2019
    2.0
    All our mail smells like cigarettes.
  • ES
    Eddie Stage
    Apr 27, 2015
    1.0
    I've had several packages shipped from Amazon, through various carriers. One time, it shipped FedEx SmartPost - it got lost after FedEx dropped it off at the post office. Just yesterday, I had a package with a Sunday delivery date - they didn't deliver the package and it was marked as "undeliverable - unknown address", despite the fact I have four pieces of mail delivered on Friday without any issues with the exact same address printed on them. Fortunately, Amazon has a much better customer service department than these bozos but it's a major inconvenience having to re-order the items and hope it gets shipped through another shipper.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.