Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 120 E Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
137 reviews
5 stars
15
4 stars
7
3 stars
5
2 stars
7
1 star
103
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with mail and package deliveries, including misdelivery, delays, and lost items.
Customer Service
Many reviews highlighted poor customer service experiences, with staff being described as rude, unhelpful, and dismissive.
Long Wait Times
Customers frequently mentioned long wait times at the post office, often exceeding an hour, due to understaffing.
Incompetence
Several reviews pointed to a lack of accountability and organization, with complaints about staff not being able to resolve issues or locate packages.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members who provided helpful service.
- NBNunya BiznizNov 17, 20253.0Why whenever I recieve multiple packages in a single day. We have to play this silly game, where the tracking status says out for delivery for hours if not all day. Then at some pointvitcwill change to "attempted delivery notice left" when clearly no such thing occurred. It pretty obvious that when there is more than what can be put in the parcel locket. The packages do not go out for delivery at all. In fact they are ready for pick up anytime after the post office opens. Prior to figuring that out. I'd have to wait to get my stuff for two days after the expected delivery date. Because despite the tracking saying a notice was left. More often than not the notice for pick up doesn't get left until the next day. Usually too late in the day to go pick anything up. So then I have to wait til the next day to go pick up my packages..Why can't they just say available for pick up as sokn as the get to the P.O. and just we skip the runaround
- JBJessica BlakleyNov 17, 20251.0If I could give zero, I would. This post office is a disaster. The lines are always out the door, and the woman working the counter is consistently rude, short-tempered, and downright hostile. Instead of helping customers, she spends most of her time griping about everything under the sun. It feels like an ordeal just pick up a package. Absolutely miserable experience every time. Someone seriously needs to step in and fix this.
- CDChris DarrellNov 15, 20251.0Sorry excuse for a post office.... I have to spend 1hr a week to wait in there line to pick up packages that should have been shipped !!!!
- GVgrayson vaderOct 30, 20251.0Constantly takes over the estimated time even when you pay for their premium service, and also constantly delivers to the wrong boxes
- KSKeegan SyskaOct 29, 20251.0let's start off with a dull environment, followed by a very cramp postal area, with a bossy lady up front, if you don't say what you need in 15 seconds you go back of the line and next person, takes you 20 minutes to wait just to get back to talk to her. turns out after telling them what I need, I had to do servays and put down my address and some other dumb shit. cool, answerd it all, she used me to the side to talk to someone else and re-explain it all. found out they cant show me my package or see what I ordered was shipped here. lost 20 dollars do to a mixup with eBay or this shitty spot.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 120 E Broadway?
This USPS location offers mailing and shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, thousands of Post Offices including this one accept first-time passport applications. Passport photos may also be available by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in hours are offered at select locations.
What are the operating hours of the United States Postal Service at 120 E Broadway?
Monday through Friday, the hours are 9:00 AM to 5:00 PM; Saturday from 9:30 AM to 12:00 PM; closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search and reserve a PO Box online quickly and securely at the USPS PO Box management website. In-person applications require valid ID and a completed form.
Does the Post Office provide 24/7 access to PO Boxes?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary; check locally for exact times.
What nearby public transit options can help me get to the USPS at 120 E Broadway?
Northwest Dakota Public Transit provides community transportation services nearby that can assist customers traveling to the Post Office.
Are there dining options near the USPS location for before or after my visit?
Yes, nearby restaurants like Courthouse Cafe and Basil Sushi offer convenient dining options close to the Post Office.
What legal services are available near the USPS at 120 E Broadway?
Several nearby law offices such as Nehring Law Office, Pippin Law Firm, and Neff Eiken & Neff PC provide various legal services if you need assistance before or after visiting the USPS.
How might nearby government offices help when visiting the USPS?
Visiting nearby government offices like Williston City Hall or Williams County ND along with the Post Office can streamline errands involving official documents or records.