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United States Postal Service

2.0
(159 reviews)

Business Details

415 Main Ave E, West Fargo, ND
58078, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 415 Main Ave E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
415 Main Ave E, West Fargo, ND
58078, United States

Hours

Reviews

2.0
159 reviews
5 stars
33
4 stars
4
3 stars
4
2 stars
4
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many expressing frustration over poor customer service experiences.

Delivery Issues

Numerous reviews highlighted significant delays in package delivery, with many packages sitting at the facility for days or being misdelivered.

Lost Packages

A recurring theme was the loss of packages, with customers reporting items going missing or being returned without notice.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with the service.
  • TB
    TG Baldwin
    3 days ago
    3.0
    They need help just 1 clerk and 10 people in line...
  • LP
    Laven Phetteplace
    Feb 13, 2026
    5.0
    I moved out of West Fargo to Fargo and I'll happily make the drive to visit this location instead. The service is always helpful and kind.
  • BS
    Brittany Stallard
    Feb 12, 2026
    1.0
    Are these people severly short handed or what? Good riddance
  • JR
    Joshua Rios
    Feb 5, 2026
    1.0
    This is by far the worse USPS store I've ever dealt with. Rude, dirty slow don't care. I never seen a USPS that a item will sit at for 4 days no movement and when you go there to ask they get an attitude. If my package sits for 4 days and your a mile away I'm coming for it.. do your job.. it was dropped off at your location Monday morning It is now Thursday. Just because it says expected delivery Friday doesn't mean that you can take your sweet time to get it there. If it comes early awesome that means the rest of the US has done their job too bad Fargo doesn't fall in that category. VERY VERY FRUSTRATING USPS NEEDS TO HAVE A GOOD LOOK AT BOTH THIS LOCATION AND TROLLWOOD..
  • NS
    Nathan Somers
    Feb 3, 2026
    1.0
    I have had multiple package arrive at this facility and then remain "in transit" status for weeks on end and never arriving. Phones aren't answered for questions and the usps line automatically hangs up after you say hello.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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