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Visit your local Post Office™ at 415 Main Ave E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported significant delays and misdeliveries, with packages often sitting at the West Fargo facility for days.
Customer Service
Feedback indicates poor customer service, with many customers experiencing rudeness and unhelpfulness from staff.
Lost Packages
A recurring theme is the loss of packages, with many customers stating their items were marked as delivered but never received.
Incompetence
Several reviews highlighted a lack of competence among staff, with claims of packages being sent to incorrect locations and mishandled.
Mixed Experiences
While many reviews are negative, a few customers did report positive experiences with specific staff members, indicating inconsistency in service quality.
KJ
Keerstin Johnson
3 days ago
1.0
refused to deliver my package without even trying to drop it off. Just marked to have it held at the post office at “my request”. But I had 2 of my other packages delivered today with no issues? Make it make sense. Also couldn’t even get it today because it’s still on the truck - which would be fine if I didn’t work late tonight and early tomorrow so I won’t be able to get it and I need it for this weekend.
TT
TheKritter73
Jul 28, 2025
1.0
It’s sad that in South Dakota we have to wait for the West Faro office to actually keep our mail moving through the system. Have 2 separate orders that have been sitting for 3 days now! This post office should be shut down or at least have a massive investigation into it!!! Definitely will NOT be paying for expiated shipping when they have no idea what that means!!!! And as long as our mail is forced there I will pay extra for FedEx or UPS!!
MB
Matthew Bachmann
Jul 18, 2025
1.0
If I could give ZERO STARS I would! Every time I have a package coming it moves fast through every post office facility until it gets to West Fargo, then it sits for 3 days! Always delivered days later than when its supposed to be delivered. This has got to be THE slowest postal facility on the planet! They suck!
KT
Kelly Thomas
Jul 7, 2025
1.0
They constantly keep your mail or return it and Mark it as undeliverable
PM
Patrick Myrick
Jul 7, 2025
1.0
My packages are still at the distribution center for 2 days now and now its saying it’s arriving late for one and the other is still there what are they doing in that centre there puffing something huh? Get better employees that can do everything right this is ridiculous
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 415 Main Ave E?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at the 415 Main Ave E USPS location.
Can I apply for a passport at this United States Postal Service location?
Yes, this Post Office accepts first-time U.S. Department of State passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS location?
Yes, most passport services require scheduling an appointment online. Limited walk-in passport hours may be available at select times.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online securely via the USPS website and will receive instructions for in-person setup at the Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specific access times.
Can you suggest nearby places of interest to visit around this USPS location?
Near the Post Office, you can visit the West Fargo Public Library for community resources, the Farmers Market for fresh produce, or McDonald's for a quick meal.
Are there nearby schools or educational centers around this USPS location?
Yes, there are several nearby schools, including Oak Grove Lutheran Elementary School, Cheney Middle School, and Community High School, providing opportunities for educational visits or community engagement.
What nearby lodging options are available for visitors to the USPS location?
Visitors can find hotels nearby, such as Howard Johnson by Wyndham West Fargo, Days Inn West Fargo, and Howard Johnson, offering convenient accommodations.
How can I reach the United States Postal Service location if I need assistance by phone?
You can contact the local Post Office directly at +1 701-282-3158 or call the main USPS phone number at +1 800-275-8777 for assistance.