Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 117 5th Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
209 reviews
5 stars
23
4 stars
4
3 stars
6
2 stars
9
1 star
167
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays, misdeliveries, and packages marked as delivered but never received.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor treatment and lack of assistance.
Staffing Problems
Customers noted that the post office is chronically understaffed, leading to long wait times and inadequate service.
Mail Handling
Frequent complaints about mail being delivered to the wrong addresses and issues with mail being held without notification.
Overall Dissatisfaction
The overall sentiment is overwhelmingly negative, with many customers expressing a desire to avoid using this post office in the future.
- BMBridget MNov 29, 20251.0My mail often reeks of cigarette smoke, is crammed into the small mailbox at the end of the block where you have to bend it to get it out. All of that only happens after my packages are often days late from the original delivery time. Amazing how things can be out for delivery for days in a row, and never actually get delivered. At least 1 day a week our mail doesn't even get delivered....the whole street just gets missed. I get other people's mails 3-6 times a year, again into that mailbox at the end of the block.
- PSPaul SNov 7, 20255.0Fantastic office office customer service at main post office. They do everything they can to help and guide.
- KTKay TekleOct 9, 20251.0I've had two PO Boxes both with combination locks, NOT keys. Have had for 2 weeks on each one. Haven't received ANY mail in either one. Where's my mail? I ask. Told by supervisor with no tracking number" I don't know!! ". Going tomorrow again and getting new combination or one with keys I am not receiving mail and paying for nothing!! Ridiculous!
- JGJim GishOct 6, 20251.07 days waiting on a letter mailed in town and still haven't received it! Unbelievable slow & unprofessional Incompetent mail service!
- PHParker HelmsSep 26, 20251.0This is the third time a package has been delivered to the wrong place. And of course you cant get in touch with anyone they are lazy and rude
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 117 5th Ave SW offer?
They offer mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, many Post Offices accept first-time U.S. passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 117 5th Ave SW?
Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 11:30 AM, and closed on Sunday.
Can I rent a PO Box at this location, and how do I do that?
Yes, you can apply for a PO Box online or in person by bringing two valid IDs and your application form.
Are PO Boxes accessible after regular lobby hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes, but hours can vary by location, so check with this Post Office for specifics.
What nearby facilities can I visit when coming to the United States Postal Service at 117 5th Ave SW?
Nearby places include the US Post Office, Green Brothers Landscaping & Construction, Westlie Motor Company, and Town & Country Credit Union which could be convenient depending on your errands.
Is there a credit union near the United States Postal Service at 117 5th Ave SW I can visit?
Yes, Town & Country Credit Union and Town & Country Minot Mortgage Team are nearby for your banking and loan needs.
Are there any healthcare facilities close to the Post Office location?
Nearby healthcare options include Minot Health and Rehab, ManorCare Health Services, Trinity Radiology, and Trinity Medical Center.
Where can I find dining options near the United States Postal Service at 117 5th Ave SW?
McDonald's, a fast food restaurant, is nearby for quick meals before or after your visit.