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United States Postal Service

1.6
(213 reviews)

Business Details

117 5th Ave SW, Minot, ND
58701, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 117 5th Ave SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
117 5th Ave SW, Minot, ND
58701, United States

Hours

Reviews

1.6
213 reviews
5 stars
25
4 stars
4
3 stars
6
2 stars
10
1 star
168

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with mail and package delivery, including late deliveries, misdelivered items, and packages marked as delivered but never received.

Customer Service

Many reviews highlighted poor customer service experiences, with staff being described as rude, unhelpful, and dismissive towards customer inquiries.

Staffing Problems

Customers noted that the post office appears to be chronically understaffed, leading to long wait times and inadequate service.

Professionalism

There were complaints about a lack of professionalism among staff, with instances of employees being disrespectful and unprofessional in their interactions with customers.
  • CB
    Cee Bee
    Feb 26, 2026
    5.0
    Miss Teresa & Kayla are heaven sent.
  • LS
    Luis Soto
    Jan 30, 2026
    1.0
    This Post Office should pay us for hourly work. Because we have to go into the branch to pick up mail that their workers are too lazy to take to the front door and they just leave you the notice they couldn't find you when you've been home The whole time. Complete lack of attention, professionalism and downright ethics on the part of their workforce. The worst part is the managers know this stuff goes on and do nothing
  • JO
    Jacalynn Ostlund
    Jan 23, 2026
    5.0
    I was there today to get a new passport. Aaron helped me. He was very kind and answered every question I had, he was friendly and I feel like he deserves a little shout out. I rarely have a good experience at the post office but today I was happy with the service. I am super excited to get my passport.
  • BM
    Bridget M
    Nov 29, 2025
    1.0
    My mail often reeks of cigarette smoke, is crammed into the small mailbox at the end of the block where you have to bend it to get it out. All of that only happens after my packages are often days late from the original delivery time. Amazing how things can be out for delivery for days in a row, and never actually get delivered. At least 1 day a week our mail doesn't even get delivered....the whole street just gets missed. I get other people's mails 3-6 times a year, again into that mailbox at the end of the block.
  • PS
    Paul S
    Nov 7, 2025
    5.0
    Fantastic office office customer service at main post office. They do everything they can to help and guide.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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