United States Postal Service

2.2
158 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2501 28th Ave S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2501 28th Ave S, Grand Forks, ND
58201, United States

Hours

Reviews

2.2
158 reviews
5 stars
36
4 stars
10
3 stars
4
2 stars
6
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or hostile.

Delivery Issues

Frequent complaints about lost packages, misdelivered mail, and failure to deliver items as promised.

Communication Problems

Customers expressed frustration over the inability to reach staff by phone, with many reporting non-functional contact numbers.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many citing poor service.

Operational Efficiency

Numerous reviews highlighted inefficiencies in service, including long wait times and inadequate handling of customer inquiries.
  • KA
    KOAMI MAWULIKPLIMI Agbemanuel
    Nov 6, 2025
    1.0
    I had a terrible experience with this place. I was supposed to receive a delivery, but even though I left a note at the address, the guy left with my package. I went there even though the tracking showed the package was with them, and a miserable woman told me a load of rubbish. The next day, the international package was sent back to the sender. You guys are useless.
  • PP
    Pinkhavok448
    Nov 5, 2025
    1.0
    Can't contact office directly and AI i garbage
  • SA
    Sovereign Ape
    Nov 4, 2025
    1.0
    my customer said that you told them that the package i sent to them was fraudulent. why not just tell her that you lost her package, instead of trying to pass off your ineptitude. your claim that my business is fraudulent, is in fact libel. what a horrible service you run.
  • MF
    Michael Fontaine
    Sep 25, 2025
    1.0
    I believe one of your mail carriers has been stealing my mail with a money order in it. Please give me you e-mail address so I can give you my information. It happened 3 times now some make it and some don't. They take money orders. Then I have to pay a late fee.
  • SW
    Shelley Warehime
    Sep 12, 2025
    1.0
    The automated system is no help at all. Can’t get through to speak to anyone it is disgusting. I am so PO

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.