United States Postal Service

2.2
213 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1455 32nd St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1455 32nd St S, Fargo, ND
58103, United States

Hours

Reviews

2.2
213 reviews
5 stars
52
4 stars
8
3 stars
5
2 stars
12
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.

Staff Professionalism

Many customers reported a lack of professionalism among employees, with instances of yelling at customers and a general contempt for their duties.

Long Wait Times

Customers frequently mentioned long wait times, often exceeding 30 minutes, with insufficient staff available to assist.

Delivery Issues

There were multiple complaints about lost or misdelivered packages, as well as difficulties in reaching customer service for assistance.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism, indicating some positive interactions.
  • LA
    Logan Ahern
    2 days ago
    1.0
    Worst place on Earth. First time ever stopping by a USPS. Waited in line 30 minutes with my packages. Got to the front and a smug old dude told me he couldn’t address them and wanted me to get out of line to go to the self-service kiosk. I’m used to just telling UPS or other stores my address, then they print out their own ticket and take my box. Made me furious because what was the point of being in line in the first place. It didn’t help that some lady was yelling at the employee next to me. And then when I got back to the parking lot, someone parked so close to my door I couldn’t open it. Just awful experience all around, will never step foot in a USPS again. Also super dirty and dingy.
  • BS
    Brennan Spicer
    Nov 10, 2025
    1.0
    Writing this review from FedEx, where USPS sent me, to print my USPS shipping label. This USPS location is slower than the Zootopia DMV, their self-service machine is as slow as their front desk, and for some reason everything is more complicated than it should be. Why can't a USPS location print a USPS shipping label? It is truly baffling. On my visit today I literally saw a girl walk out sobbing after trying to resolve a shipping issue. They also had the packages mislabeled for the wrong price. I showed the gentleman at the desk, and he still refused to honor the price they had displayed them under. I dread it every time I have to go here, would give negative stars if I could. I'm sincerely sorry for everyone who has the misfortune of having to use this location to send and receive packages. If even one penny of your taxes goes here, you overspent on the quality of service you'll receive.
  • MS
    Michelle Skillings
    Aug 25, 2025
    1.0
    Waited in line.poor customer service
  • MM
    Max McGrath
    Aug 22, 2025
    1.0
    Usps needs to get things figured out. I have had to many problems with usps. I think it's time for usps to be replaced.
  • FM
    Francisco Mandarin
    Aug 8, 2025
    1.0
    The employees at this post office are some of the least professional individuals I've ever seen. They will yell at customers without provocation and demand that you give them good reviews after poor service. One of the staff actually grabbed the kiosk and gave herself a good rating when we didn't want to give a positive rating. This USPS location is truly a Kafkaesque nightmare and I advise that everyone avoid the place if at all possible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.