The UPS Store

Reviews

• AB

  Arnel Blood

  Dec 3, 2025
  1.0
  UPS has a drop off in the Beulah Bronson's grocery store. I dropped a very important package with a next day air label early in the afternoon. I spoke with a UPS employee at the cenex store, she said, it should be picked up about 3 pm. Well, I checked the tracking number this morning. Still not picked up. Now, I will have to make an trip over, and pick it up myself and drive it to Bismarck, because it needed to be there today!!
• GE

  Greg Espinosa

  May 15, 2025
  3.0
  Yesterday I was assured there was no package being held here for me. After being persistent I was able to have them look over their deliveries and was able to receive my property.
• PR

  Plasma Rifle

  May 10, 2022
  1.0
  I don't typically like leaving negative reviews. But, I had such a bad experience in this store yesterday with a simple return that it was hard not to let it ruin the rest of my afternoon. There is a particular older lady who has no business being in customer service. Horribly rude, snaps at you, stomps around and is just plain icky! You don't have to do anything to provoke her--this is her default personality. If there was anything closer I'd be going there instead. If you've had the same experience you aren't alone. The one star was just so I could make this review. Negative 3 stars in reality
• EB

  Ermuun Bulgan

  May 20, 2020
  1.0
  WOW! Tell me about bad customer service experience. All the way from entrance, no greeting no pleasant talk at all whatsoever. These ladies from today made me feel like UPS just does not need my business or any business whatsoever. Refused to give me my tracking number/receipt, and the item still hasn't been scanned since this morning (No notification to my account). I will avoid doing business with this store, and will be contacting amazon about this bad experience as well. So amazon can reconsider and go through USPS only.

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