United States Postal Service

2.0
114 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 220 E Rosser Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
220 E Rosser Ave, Bismarck, ND
58501, United States

Hours

Reviews

2.0
114 reviews
5 stars
22
4 stars
5
3 stars
2
2 stars
6
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and difficulty reaching anyone by phone.

Efficiency

Numerous reviews highlighted slow service and long wait times, with some customers experiencing delays in package delivery.

Package Handling

There were frequent complaints about lost or delayed packages, with customers expressing frustration over packages sitting for extended periods.

Staffing Issues

Several reviews noted a lack of adequate staffing, leading to long lines and insufficient assistance during busy times.

Mixed Experiences

While many reviews were negative, a few customers praised specific staff members for their helpfulness and friendly service.
  • VH
    Virginia Hughey
    3 days ago
    5.0
    No matter how busy they are, I always get polite and quick service. Thank you
  • TS
    T Schierm
    Nov 12, 2025
    1.0
    Worthless facility! Four employees behind the counter at least 22 customers standing in line and not a single employee acknowledged or waited on the many customers standing in line. Finally left.
  • LL
    Lorianne
    Sep 29, 2025
    1.0
    I have called over 30 times in one day and no answer. My sneakpeek test (fetal gender test) has been at this location for going on 5 days and NO UPDATES. I can’t even get someone to answer the phone.
  • BZ
    Brian Zacha
    Sep 25, 2025
    1.0
    Was supposed to have a package delivered. Somehow I called and requested for it to be picked up instead. I never called. I wanted it delivered. I did not want to drive all the way to Bismarck to pick it up. Called to see if they could deliver it like I wanted them to and she said they can’t change it.
  • JS
    James Troy Schmidt
    Sep 12, 2025
    5.0
    It is where I get my mail

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.