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FedEx Ship Center

3.4
(188 reviews)

Business Details

1605 Northern Plains Dr, Bismarck, ND
58504, United States
(800) 463-3339
https://local.fedex.com/en-us/nd/bismarck/bisa

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Bismarck, ND when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1605 Northern Plains Dr, Bismarck, ND
58504, United States

Hours

Reviews

3.4
188 reviews
5 stars
88
4 stars
23
3 stars
8
2 stars
8
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with many customers experiencing poor service and long wait times.

Delivery Issues

Numerous complaints about packages being delivered late, to the wrong address, or not at all, leading to frustration among customers.

Staff Performance

While some staff members received praise for their helpfulness, others were criticized for being rude and unprofessional.

Pricing Concerns

Customers expressed dissatisfaction with high shipping costs, feeling they were not justified for the service provided.

Location Accessibility

The physical location was noted as difficult to find and lacking proper signage, contributing to customer frustration.
  • BN
    blair newton
    Feb 25, 2026
    5.0
    Always extremely friendly and helpful!
  • ME
    Matt Ely
    Jan 5, 2026
    5.0
    Although I'm not always a huge fan of FedEx's service, the staff at the Bismarck Ship Center are always extremely kind and exceptionally helpful. I'm glad to have such great help at my local office here to take great care of my packages and to help out when I have issues.
  • JB
    Julie Bradley
    Dec 17, 2025
    5.0
    To the Management Team at FedEx Bismarck, I am writing to officially recognize and thank one of your drivers, Chris Mock, for his exceptional service and professionalism during a delivery to my home yesterday evening, December 16, 2025. I live approximately 7 miles southwest of Selfridge. Due to the recent temperatures rising above freezing, the dirt roads leading to my property became extremely muddy, layered with melting ice and snow. The final mile to my house was essentially impassable for any vehicle without four-wheel drive. During the attempt to reach me, Chris unfortunately slid off the prairie trail at 99 1/2th St. Despite the stressful situation, Chris remained calm and resourceful. He called me immediately and, when we had some difficulty pinpointing his exact location, he had the foresight to send me a photo of a nearby road sign. This allowed me to find him quickly and pull his vehicle back onto the road. What impressed me most was Chris’s attitude. Even after sliding off the road in difficult conditions, he was incredibly thankful and maintained a completely professional demeanor throughout the entire event. It is rare to see that level of dedication and composure, and he is a credit to your team in Bismarck. Please ensure that this commendation is added to Chris’s personnel file and that he is recognized for his hard work and positive representation of FedEx. Sincerely, Ray E. Miller
  • MG
    Michael Gonzalez
    Nov 26, 2025
    5.0
    Very helpful and friendly staff!
  • PP
    Peak
    Oct 24, 2025
    1.0
    The virtual assistant won’t connect me to a representative even with all my information and keeps saying that it needs more information this needs to be addressed it is not helpful at all and somehow it can’t understand phrases spoken in perfect English and comes up with its own answers that don’t even sound the same as what I said to it

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Bismarck offer?

FedEx Ship Center in Bismarck offers packing supplies, boxes, and various shipping services including expedited, standard, economy, international, and freight shipping.

What are the operating hours of FedEx Ship Center in Bismarck?

The FedEx Ship Center is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 1:00 PM, and is closed on Sundays.

Brand Certified Facts from FedEx Ship Center

This information is certified by FedEx Ship Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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