FedEx Ship Center

3.3
181 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Bismarck, ND when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1605 Northern Plains Dr, Bismarck, ND
58504, United States

Hours

Reviews

3.3
181 reviews
5 stars
82
4 stars
22
3 stars
8
2 stars
8
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and unhelpful.

Delivery Issues

Frequent complaints about delayed, misplaced, or incorrectly delivered packages.

Location Accessibility

Customers find the location hard to find and poorly marked, leading to confusion.

Pricing Concerns

Many customers feel that shipping costs are excessively high.

Staff Performance

While some staff are praised for their efficiency and helpfulness, others are criticized for their lack of professionalism.
  • JM
    Jeff Moos
    Oct 27, 2025
    5.0
    It's was great I was welcomed and got package fast good service
  • MV
    Michael V
    Oct 26, 2025
    5.0
    And out of the way but well stocked place
  • PP
    Peak
    Oct 24, 2025
    1.0
    The virtual assistant won’t connect me to a representative even with all my information and keeps saying that it needs more information this needs to be addressed it is not helpful at all and somehow it can’t understand phrases spoken in perfect English and comes up with its own answers that don’t even sound the same as what I said to it
  • PP
    Paytn
    Sep 22, 2025
    3.0
    Just so all of you out there are aware.This is the new fedex location.They have emerged for returning packages, dropping your boxes, stuff like that. It's directly behind Bobcat.
  • JJ
    JohnGA
    Sep 20, 2025
    1.0
    My package was picked up on Friday and made it to the local ship center, then they took it BACK to the pickup address the next day. Mistakes happen, but calling their service center was a disaster. They kept telling me that the package was on the way to Atlanta. The old barcode triggered a new delivery email and that tracking shows a delivery on the 12th AND the 20th. A supervisor promised to call the station and have the package picked up again, but a follow up call shows that the 'supervisor' didn't put any notes on either tracking number and never called the local office. After 2 hours of phone calls their excuse became 'the local office closed 20 minutes ago'. The local office would probably have helped, but they were never notified of the mistake. The customer service process at FedEx needs a lot of help.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Bismarck offer?

FedEx Ship Center in Bismarck offers packing supplies, boxes, and various shipping services including expedited, standard, economy, international, and freight shipping.

What are the operating hours of FedEx Ship Center in Bismarck?

The FedEx Ship Center is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 1:00 PM, and is closed on Sundays.