Visit FedEx Ship Center in Bismarck, ND when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback indicates a significant number of customers experienced poor customer service, with reports of rude staff and ineffective support.
Delivery Issues
Many customers reported problems with package deliveries, including late arrivals, misdeliveries, and packages being left in unsafe locations.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.
Location Accessibility
Customers noted difficulties in finding the location and suggested improvements for signage and customer access.
Pricing Concerns
Several reviews mentioned high shipping costs, leading to dissatisfaction with the value of services provided.
JJ
Jennifer Jandt
6 days ago
1.0
For a "warehouse like setting," industry, priceless. For the on sight early morning management from what I've understood through the grapevine of life: they allow staff to look up a woman's shirt, they then approach those staff members immediately after they look up another's shirt and state, "You want the job, you got it!" Then go to each other and look at each other's private parts and say, "You can't tell? Good," Then they laugh and carry on like nothing happened. BBB mark?
I have also, as a customer, been requested to not ever email this company again. Legit. ✔️ Stupid. ✔️
ME
Matt Ely
Jan 5, 2026
5.0
Although I'm not always a huge fan of FedEx's service, the staff at the Bismarck Ship Center are always extremely kind and exceptionally helpful. I'm glad to have such great help at my local office here to take great care of my packages and to help out when I have issues.
JB
Julie Bradley
Dec 17, 2025
5.0
To the Management Team at FedEx Bismarck,
I am writing to officially recognize and thank one of your drivers, Chris Mock, for his exceptional service and professionalism during a delivery to my home yesterday evening, December 16, 2025.
I live approximately 7 miles southwest of Selfridge. Due to the recent temperatures rising above freezing, the dirt roads leading to my property became extremely muddy, layered with melting ice and snow. The final mile to my house was essentially impassable for any vehicle without four-wheel drive.
During the attempt to reach me, Chris unfortunately slid off the prairie trail at 99 1/2th St. Despite the stressful situation, Chris remained calm and resourceful. He called me immediately and, when we had some difficulty pinpointing his exact location, he had the foresight to send me a photo of a nearby road sign. This allowed me to find him quickly and pull his vehicle back onto the road.
What impressed me most was Chris’s attitude. Even after sliding off the road in difficult conditions, he was incredibly thankful and maintained a completely professional demeanor throughout the entire event. It is rare to see that level of dedication and composure, and he is a credit to your team in Bismarck.
Please ensure that this commendation is added to Chris’s personnel file and that he is recognized for his hard work and positive representation of FedEx.
Sincerely,
Ray E. Miller
MG
Michael Gonzalez
Nov 26, 2025
5.0
Very helpful and friendly staff!
PP
Peak
Oct 24, 2025
1.0
The virtual assistant won’t connect me to a representative even with all my information and keeps saying that it needs more information this needs to be addressed it is not helpful at all and somehow it can’t understand phrases spoken in perfect English and comes up with its own answers that don’t even sound the same as what I said to it
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Bismarck offer?
FedEx Ship Center in Bismarck offers packing supplies, boxes, and various shipping services including expedited, standard, economy, international, and freight shipping.
What are the operating hours of FedEx Ship Center in Bismarck?
The FedEx Ship Center is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 1:00 PM, and is closed on Sundays.
Where is the FedEx Ship Center located in Bismarck?
It is located at 1605 Northern Plains Dr, Bismarck, ND 58504, United States.
What payment methods are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any FedEx Ground locations near the FedEx Ship Center in Bismarck?
Yes, there are multiple FedEx Ground shipping centers nearby, which provide freight and cargo services.
How can I use nearby FedEx Ground locations in conjunction with FedEx Ship Center?
Customers can use FedEx Ground centers for faster ground shipping and freight services, complementing the services at FedEx Ship Center for different shipping needs.
What other businesses are close to the FedEx Ship Center in Bismarck that might be of interest?
Nearby businesses include North Dakota National Guard, Dakota Supply Group, Doosan Bobcat Acceleration Center, and Herc Rentals, which offer government services, industrial equipment, and rentals.
Can customers create a FedEx account for shipping discounts at this location?
Yes, customers can create a free FedEx account online to access shipping discounts.
What types of packaging supplies are available at FedEx Ship Center?
The center offers FedEx Express packaging, boxes, and other shipping supplies.
How can the nearby North Dakota National Guard facility be useful for FedEx customers?
The North Dakota National Guard nearby may be relevant for customers involved in government or military shipping needs, or for general reference and navigation in the area.