United States Postal Service

Reviews

• GJ

  Gwendolyn Jacobson

  Apr 7, 2026
  4.0
  It's a coin toss of how long you'll wait, but mostly friendly.
• JG

  Jonni Goulding

  Feb 23, 2026
  5.0
  We have the best carrier in Winston and even the folks who cover her when she is off are also great. Inside of the office, (contrary to some other reviews) there are usually 2 or sometimes 3 workers. During the storm, I had a package that could not be delievered. I went to get it and even though they were busy and backed up, the lady found my package. After that, someone called me to make sure I had gotten my package ok (in response to my inquiry online.) They always do their best to keep the line moving and are always cordial. I appreciate this office.
• CR

  Charlene Robertson

  Feb 17, 2026
  1.0
  I think I've officially seen the slowest USPS employees to exist. 2 employees were each helping a person when I walked in. It took them 12 minutes to finish with them. Who knows how long they were there before I walked in.
• RB

  Rita Bango

  Dec 16, 2025
  1.0
  A very bad experience your help of today 12.16.25 at 1.30 pm.where rude and not hrlpfull at all I could not pick up my package.
• KF

  Kris Fulk

  Nov 12, 2025
  1.0
  I have used this post office 4 times in the span of over a year. Every time the single person at the counter has been the same man, and 3 of those 4 times he had been unconscionably rude. One time, I was paying for stamps, and looking at the card machine, I asked, should I swipe now? It goes through several pages and a few of those you have to input something. He looked up at the ceiling and said with an attitude, “Waiting on you.” The only time I went where nothing rude happened, this old lady cut the line and stood next to me while he was helping me already. She asked if she could ask a question and he answered yes, and then helped her. Which was fine because I was waiting for something. The next day I came back and I saw that as usual there was a really long line. I only needed to drop off a package. They had a window and it was open but I couldn’t tell if there was someone who would receive packages or if they had a drop off and I was in a hurry. I stood to the side like the old lady did because the person he was helping was filling out a form. I asked, “Excuse me, can I ask a question?” And he very rudely replied, “Do you think the people on the line are not waiting to ask a question?” And then he stared at me. The time that it took him to respond that, he could have already answered me since I only wanted to know if they had a drop box for packages. I can’t remember the third rude thing he has done but he has absolutely ruined this post office for me. I have been going to another post office and one time while in the line, a couple of ladies chatted me up. Apparently that same man has been rude to them as well and they would rather travel to this post office than go there. This is a customer facing job, and he seems to hate customers.

Frequently Asked Questions About United States Postal Service