United States Postal Service

2.4
129 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7840 N Point Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7840 N Point Blvd, Winston Salem, NC
27106, United States

Hours

Reviews

2.4
129 reviews
5 stars
36
4 stars
5
3 stars
4
2 stars
8
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.

Passport Services

Many customers reported negative experiences with passport services, citing unprofessional behavior and lack of assistance from staff.

Delivery Issues

Frequent complaints about delivery problems, including lost packages, incorrect deliveries, and unresponsive customer service regarding mail tracking.

Staff Attitude

Several reviews noted a consistent issue with staff attitude, with many customers feeling dismissed or treated poorly during their visits.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism, indicating that experiences can vary.
  • LR
    Leslie Rodríguez
    Nov 8, 2025
    1.0
    Dirty guetto place. The guy at front desk told me to put the label myself in box with an attitude and also refused to give me receipt for my package. They act as if they were working for free. 0 customer service.
  • FM
    Fran Meeks
    Nov 4, 2025
    1.0
    I visited on November 1, 2025 and needed to make copies. Everything was going fine. I put $3 in and proceeded to make copies. About midway, it ran out of the regular size paper and wouldn't allow me to switch trays and use the larger size. I lost $1.35 because it wouldn't refund my money. I didn't get all my copies and wasn't refunded money. Not happy with the service that day.
  • BS
    Brooke S
    Sep 14, 2025
    5.0
    Only post office in the area with a self service section which makes it convenient.
  • DS
    danny staley
    Jul 11, 2025
    2.0
    Attitude pure attitude
  • CA
    Camron Alten-Dunkle
    Jul 9, 2025
    1.0
    Made a passport appointment for 1:00 PM and arrived to be told that the lady would not be back until after 2:00 PM. What was the point of making an appointment, then? Other reviews corroborate this experience as typical. Absurd. Save time and book at another location!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.