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Brand Certified

United States Postal Service

2.3
(131 reviews)

Business Details

7840 N Point Blvd, Winston Salem, NC
27106, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7840 N Point Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7840 N Point Blvd, Winston Salem, NC
27106, United States

Hours

Reviews

2.3
131 reviews
5 stars
36
4 stars
5
3 stars
4
2 stars
8
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and unprofessional.

Service Reliability

Customers reported issues with mail delivery, including lost packages and unresponsive service when trying to resolve issues.

Staff Attitude

Many customers noted a negative attitude from staff, particularly at the passport desk, leading to frustrating experiences.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism.
  • MS
    Monica Smith
    4 days ago
    1.0
    This post office is RIDICULOUS. The technology doesn’t work, and one Worker stops his line and helps the other worker find/fix things, causing unnecessary backups. Also, the worker stops to talk to customers further BACKING UP THE LINE🤬. Incompetence at its finest.
  • WS
    Will Smith
    Feb 4, 2026
    1.0
    Where is peoples mail? You guys need to teach your employees how to get out and walk when the weather is bad. I’m seeing stuff in my mail notifications that haven’t even arrived in my mail box. It’s getting ridiculous road are clear!
  • LR
    Leslie Rodríguez
    Nov 8, 2025
    1.0
    Dirty guetto place. The guy at front desk told me to put the label myself in box with an attitude and also refused to give me receipt for my package. They act as if they were working for free. 0 customer service.
  • FM
    Fran Meeks
    Nov 4, 2025
    1.0
    I visited on November 1, 2025 and needed to make copies. Everything was going fine. I put $3 in and proceeded to make copies. About midway, it ran out of the regular size paper and wouldn't allow me to switch trays and use the larger size. I lost $1.35 because it wouldn't refund my money. I didn't get all my copies and wasn't refunded money. Not happy with the service that day.
  • BS
    Brooke S
    Sep 14, 2025
    5.0
    Only post office in the area with a self service section which makes it convenient.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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