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United States Postal Service

1.8
(69 reviews)

Business Details

1500 N Patterson Ave, Winston Salem, NC
27105, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1500 N Patterson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1500 N Patterson Ave, Winston Salem, NC
27105, United States

Hours

Reviews

1.8
69 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
2
1 star
53
  • SM
    S Mai
    Feb 24, 2026
    1.0
    I had a package coming from New York that somehow ended up at this horrible post office. After being “processed” at this facility, the driver ended up returning to the sender. I called customer service which isn’t even handled by the people that work at this specific office (you can’t contact them unless you go in person) and the woman told me that since this post office isn’t the one in my zip code, the driver returned it back to NEW YORK because it wasn’t at my correct 27103 post office. All of my delivery information was correct, the driver was just lazy. She had no idea why he did that and said proper protocol was for it be rerouted, an easy fix since it’s quite literally 10 minutes up the road. She said the package cannot be intercepted at this point and is on the way back across the country. This is absolutely ridiculous and whoever was delivering on 2/23/26 deserves to be fired.
  • CE
    Courtney Eagle
    Feb 6, 2026
    1.0
    Still waiting for mail after 15 days. Our townhouse community has been plowed and dry, as well as sidewalks scraped for over a week. FedEx, UPS and Amazon have all been delivering. What is going on?
  • LL
    Leonard Lacroix
    Feb 5, 2026
    1.0
    Can I give 0 stars? We had snow last weekend (1/31) and haven't gotten mail since then (it's now 2/5) even though streets have been down to the pavement here essentially all week, esp on the main road we live on. No sign of the postal carrier. We even shoveled the area around the mailbox during on 1/31, so there is no reason why they cannot deliver. Can't reach anyone at the PO at 3:50 PM, bc they closed at 3PM! Their hrs are only 9AM-3PM, & only about 3 days per wk. Very poor service. Pony Express used to deliver in "rain, hail, sleet, or snow", but now they seem to be in hibernation because of one snowfall almost a week ago.
  • HH
    Holly
    Feb 4, 2026
    1.0
    The mail carrier is refusing to delivery mail because they are concerned about the road conditions. Our roads have been completely clear for literal days and I'm waiting on important tax documents. They say they'll continue delivering on Monday - FIVE DAYS from now. The roads are perfectly clear! I wish I could just not do my job for weeks and still get paid.
  • BF
    Becky French
    Feb 4, 2026
    1.0
    It was 12:00 noon. There was 15 people waiting in line and they closed the doors saying no more customers because they have to close the doors at by 3:00. Never seen anything like that before. Appalling it takes them 3 hours to take care of 15 customers and they were being sassy about it too they desperately need retraining and customer service relations

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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