United States Postal Service

2.6
79 reviews

About

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Visit your local Post Office™ at 3331 Healy Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3331 Healy Dr, Winston Salem, NC
27103, United States

Hours

Reviews

2.6
79 reviews
5 stars
25
4 stars
5
3 stars
3
2 stars
4
1 star
42
  • KF
    Kris Fulk
    Nov 12, 2025
    1.0
    I have used this post office 4 times in the span of over a year. Every time the single person at the counter has been the same man, and 3 of those 4 times he had been unconscionably rude. One time, I was paying for stamps, and looking at the card machine, I asked, should I swipe now? It goes through several pages and a few of those you have to input something. He looked up at the ceiling and said with an attitude, “Waiting on you.” The only time I went where nothing rude happened, this old lady cut the line and stood next to me while he was helping me already. She asked if she could ask a question and he answered yes, and then helped her. Which was fine because I was waiting for something. The next day I came back and I saw that as usual there was a really long line. I only needed to drop off a package. They had a window and it was open but I couldn’t tell if there was someone who would receive packages or if they had a drop off and I was in a hurry. I stood to the side like the old lady did because the person he was helping was filling out a form. I asked, “Excuse me, can I ask a question?” And he very rudely replied, “Do you think the people on the line are not waiting to ask a question?” And then he stared at me. The time that it took him to respond that, he could have already answered me since I only wanted to know if they had a drop box for packages. I can’t remember the third rude thing he has done but he has absolutely ruined this post office for me. I have been going to another post office and one time while in the line, a couple of ladies chatted me up. Apparently that same man has been rude to them as well and they would rather travel to this post office than go there. This is a customer facing job, and he seems to hate customers.
  • TG
    tammie Goodley
    Jun 30, 2025
    4.0
    How does a package with the person name, address and state clearly visible get delivered to a totally different address and state. Make that make sense
  • II
    It'sTricia
    Jan 30, 2024
    3.0
    I really hate when my mailman is off the route because when the black lady with the bad attitude and bad hair fills in for him, she doesn't want to stop at the box and when it is like 7:00p.m., she definitely does not stop. It is not our fault she is on the route late, find another job. This is in Winston-Salem by Old Salisbury Road.
  • AC
    Ashley Croft
    Sep 28, 2020
    1.0
    I never get my packages. I’m home 24/7. No attempts made. This has happened 3 times now. My packages was marked for attempted delivery on a Sunday. On Monday I attempt to get it from the office and they have no idea where it is. I wish I didn’t have to deal with USPS

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.