The UPS Store

4.0
171 reviews

Business Details

1959 N Peace Haven Rd, Winston-Salem, NC
27106, United States
(336) 774-0671

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2717 in Winston-Salem offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Whitaker Square Shopping Center, Next To Harris Teeter.

Details

  • DeliveryNot available

Location

The UPS Store
1959 N Peace Haven Rd, Winston-Salem, NC
27106, United States

Hours

Reviews

4.0
171 reviews
5 stars
123
4 stars
3
3 stars
4
2 stars
3
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for their helpfulness while others are criticized for rudeness and unprofessionalism.

Staff Performance

Several reviews commend specific employees, particularly September and Nam, for their efficiency and friendliness, while others point out issues with certain staff members being unhelpful.

Management Issues

There are complaints regarding the management style and customer treatment, particularly from the owner and their spouse, leading to a negative perception among some customers.

Amazon Returns

Customers have expressed frustration with the handling of Amazon returns, noting delays and issues with processing, suggesting a need for improved procedures.
  • JA
    Joseph and Melanie Alexander
    Jan 10, 2026
    5.0
    Really appreciate the help of the staff at the Peacehaven store in Winston-Salem. They helped me search for a package my husband had dropped off in the previous hour and research if any possible sooner delivery dates! They were patient and kind in searching for the package and went above and beyond for me at a very busy time of year! Thank you!
  • WW
    WINGZONE
    Dec 14, 2025
    5.0
    The new management has truly raised the bar—friendly staff, fast service, and a very professional atmosphere. They were patient, knowledgeable, and made the entire process smooth and stress-free.
  • KC
    Karen Ceberio
    Nov 19, 2025
    5.0
    Great customer service
  • JO
    Jared owen
    Nov 15, 2025
    5.0
    Great customer service they never had any problems
  • NM
    Nitesh Mainali
    Nov 3, 2025
    5.0
    "I had a great experience at this UPS Store location! The staff was incredibly helpful and efficient, making the entire process of shipping my package quick and easy. They clearly explained the different service options and even helped me with the proper packing. It's refreshing to find such friendly and professional service. Highly recommend this spot for all your mailing and printing needs!"

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2717 in Winston-Salem offer?

The UPS Store #2717 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to assist with your business and mailing needs.

Brand Certified Facts from The UPS Store

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Certified February 01, 2026Yext Knowledge Graph
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