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Visit your local Post Office™ at 501 Mercer St SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
112 reviews
5 stars
15
4 stars
6
3 stars
2
2 stars
8
1 star
81
- GCGolf ChickAug 26, 20254.0Wow I’m surprised at all these negative reviews. We have had nothing but positive experiences here. The women who work the counter are always friendly and helpful. We are new to the area and rented a PO Box however the keys didn’t work. When I was telling the clerk my problem her coworker (young man) said give me a minute and took the time to change the lock for us so we didn’t have to worry. I consider that great service!
- TDT DoeJul 14, 20251.0Is this post office closed? If not it should be. Mailed a bill 3 weeks ago, still has not been delivered, Thank you for the late payment and credit ding. (Sarcasm).
- ADAutumn DavisJun 17, 20251.0My husband arrived today at 4:00, after picking up our 4 month old and leaving work early to ensure he would make it to the post office prior to it closing. The doors were locked and my husband said through the glass doors “why are the doors locked? The post office closes at 4:30”, the female employee stated back ”I know” and shook her head. Another woman entered the post office after him and the same thing happened to her. This is outrageous behavior for a federal establishment. I have to take our baby out again tomorrow because the female employee closed the doors, and acknowledged she did, 30 minutes early.
- DLDevon Lee-BeckwithJun 17, 20252.0Mail carrier is fine, and does a great job at my house. Only reason for two stars instead of none. This office is a catastrophe and needs to be completely reset. I have now come to this office on two separate occasions to witness employees verbally berating each other, gossiping in front of customers about (I can only assume) management, and just generally being rude and standoffish. I've also encountered a line inside the office with an employee chatting with a friend outside. Super unprofessional to neglect your job like that but clearly management is okay with it. Take your business to any other post office location, or even UPS or some grocery store where they accept packages. This is the worst I've ever experienced and I've been to many lost offices. Don't bother with this location. I'll be surprised if it doesn't get shut down in some way shape or form someday.
- CCCrazy CountrygirlJun 5, 20251.0I‘m from Germany & wanted to renew my american passport and this one woman was absolutely mean to me and I was so frustrated that I literally cried and she made me feel like I was worthless and made fun of the way I wrote certain letters… never coming here again :‘(
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 501 Mercer St SW, Wilson, NC?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays and select holidays.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the USPS online scheduler; limited walk-in hours may be available.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo at the USPS is $15.
Can I rent a PO Box at this Post Office and how do I apply?
You can reserve a PO Box online and complete the setup in person at this location. Bring two valid IDs if applying in person.
Is there 24/7 access to the PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific access times.
What other services can I find at this Post Office besides mail and packages?
This location offers money orders, gift cards, Post Office boxes, and passport services among other products and services.
Where is the nearest family-friendly restaurant I can visit before or after my trip to the Post Office?
Southern Soul Foods Wilson is a nearby American restaurant known for soul food, perfect for a meal before or after your visit.
Are there any nearby automotive repair services close to the Post Office?
Yes, Sully’s Auto Repair and A & J Automotive Tire & Brake are nearby for any vehicle maintenance needs.
What nearby community services could I explore in Wilson after visiting the Post Office?
Wilson Community Outreach and Coastal Plains Jeep Club of Eastern NC provide community support and activities you may be interested in.