Visit FedEx Ship Center in Wilson, NC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported consistent problems with packages being delivered to the wrong address, delayed deliveries, and missing packages.
Customer Service
Many reviews highlighted poor customer service experiences, including difficulty reaching representatives and unhelpful responses.
Staff Behavior
Feedback included instances of rude or unprofessional behavior from staff, particularly at the front desk.
Facility Operations
Customers expressed frustration with the operational inefficiencies of the location, including inability to print labels and locked doors during business hours.
Positive Experiences
Some customers noted positive interactions with friendly staff and quick service when shipping or picking up packages.
AS
Adam Sutton
Feb 16, 2026
1.0
FedEx, especially this one has to be the worst company in the US. What a joke they are when they show up to my house and don’t have my package EVERY TIME!!!!!!!!! Then the drivers fly down my long drive way 30/40mph even after asking them nicely to slow down because we have kids and animals running around. Customer service is useless and packages are always late. A 5 year old could run a company better than these clowns. UPS is by far a superior company and I never have issues with them or have to deal with disrespectful drivers.
JP
Justin Parrish
Feb 12, 2026
1.0
Enough with the delays. My package has been out for delivery for a week and the tracking keeps saying that it's delayed because of "weather". What weather is that? We haven't had bad weather since the week before I even placed the order. Your drivers are just being lazy. Of course the "Manage your delivery" tab isn't giving me the option to file a support ticket either.
YV
y v
Feb 11, 2026
1.0
Someone at this place opened my package and stole a new iPhone 17 and taped the box back and shipped me an empty box. And FedEx is doing nothing about. These people are allowed to steal with no repercussions. It’s sick
UPDATE: I called the Police and filed a report on the theft. Fedex allows it’s employees to steal merchandise that we buy and then proceed to ship us an empty box. Then their system shows the items were delivered but in reality it’s an empty box with no items inside.
KB
Keith Boykin
Feb 10, 2026
5.0
Very courteous employees, extreme polite, with me knowing the company I work for that makes a large quantity of their labels, it see.s funny when you look at so.e of your work at another place. They have fast service, will make sure you're very well taken care of.
JD
Jynelle Dunkleberger
Feb 6, 2026
1.0
Despicable. Don’t ever expect to speak to a human being for customer service. I’m being told by the shipper that they have no clue where my package is “must have been lost in transit”. Tried calling to ask customer service for help and NOTHING. Just a ridiculous automated voice repeating itself like a broken record. This is insane and completely unacceptable. I paid $200 for this package and just gone :(
Frequently Asked Questions About FedEx Ship Center
What types of shipping services does FedEx Ship Center in Wilson, NC offer?
FedEx Ship Center offers expedited, standard, and economy shipping services including FedEx Express, FedEx Ground, and FedEx Freight.
Where is FedEx Ship Center located in Wilson, NC?
The FedEx Ship Center is located at 4109 Campus Dr SE, Wilson, NC 27893.
What are the operating hours of FedEx Ship Center in Wilson?
The FedEx Ship Center is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 11:00 AM to 2:00 PM, and closed on Sundays.
What payment methods are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I purchase packing supplies and boxes at FedEx Ship Center?
Yes, FedEx Ship Center offers packing supplies including FedEx express packaging and various boxes.
Is it possible to schedule a residential delivery or hold my FedEx shipment for pickup at this location?
Yes, you can schedule your next residential delivery with FedEx Delivery Manager or have your shipments held for pickup at FedEx Ship Center.
How can a customer traveling via nearby transit or visiting surrounding businesses find FedEx Ship Center?
FedEx Ship Center is centrally located near Webb Golf Carts Sales and other FedEx Ship Centers, making it accessible to those visiting local businesses or using local transit in Wilson.
Are there other FedEx Ship Centers nearby for additional shipping options?
Yes, there are multiple FedEx Ship Centers near this location providing additional shipping and mailing services.
What nearby places can customers visit before or after using the FedEx Ship Center services?
Customers can visit nearby Webb Golf Carts Sales for golf cart purchases or repairs, offering a convenient stop before or after their FedEx visit.
Does FedEx Ship Center offer any online resources or mobile apps to assist with shipping?
Yes, customers can use the FedEx mobile app available on iOS and Android for shipping services and package tracking.
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