United States Postal Service

2.0
149 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3916 Oleander Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3916 Oleander Dr, Wilmington, NC
28403, United States

Hours

Reviews

2.0
149 reviews
5 stars
28
4 stars
6
3 stars
8
2 stars
5
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with specific employees named for their poor behavior.

Lost Packages

Many customers reported issues with lost or misdelivered packages, leading to frustration and dissatisfaction.

Facility Conditions

The post office is described as poorly maintained and unclean, with complaints about the overall appearance and lack of supplies.

Long Wait Times

Customers frequently mention long lines and understaffing, contributing to a negative experience.

Mixed Experiences

While some customers report positive interactions, these are overshadowed by the majority of negative feedback regarding service quality.
  • EC
    Eli Coleman
    6 days ago
    5.0
    Always nice and friendly service
  • RP
    Ronn Parker
    Oct 15, 2025
    5.0
    Went in for a temporary address change. Friendly and helpful.
  • BB
    Beverly Brogden
    Sep 12, 2025
    1.0
    I left my package on the counter in the area directed by the employee because I had printed my own shipping label. The line was extremely long so she the packages could be left. My package had disappeared and cannot be found. It was stolen or thrown away unfortunately. This is unacceptable.
  • CF
    Chase Faircloth
    Sep 9, 2025
    1.0
    Absolutely the worst Post Office experience—ever. On 9/9/2025, your mail carrier screamed at me for no valid reason. Completely unacceptable and beyond unprofessional. Get it together and do better. This level of incompetence is ridiculous.
  • MT
    Meaghan Thomas
    Sep 2, 2025
    5.0
    I would like to give a big shout out to all of you at oleander postal service ! Many thanks to the kind souls who found my drivers license and mailed it to me ! Thank you from the bottom of my heart !!! Xxxx! All my love !!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.