Brand Certified
United States Postal Service
2.0(155 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3916 Oleander Dr, Wilmington, NC
28403, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3916 Oleander Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
155 reviews
5 stars
30
4 stars
6
3 stars
8
2 stars
5
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with specific employees named for their aggressive behavior.
Package Handling
Multiple customers reported issues with lost or mishandled packages, leading to frustration and dissatisfaction.
Facility Condition
The post office was described as dirty and poorly maintained, with complaints about the overall appearance and lack of supplies.
Staffing Issues
Many reviews noted understaffing, leading to long wait times and overwhelmed employees.
Mixed Experiences
While some customers praised the friendly service from certain staff members, these positive experiences were overshadowed by the overall negative feedback.
- AGAndrew Gilliam3 days ago1.0The lady at the counter must be miserable. Short, dismissive, rude. Girl if you hate ur job THAT much quit!
- KOkiki oshita5 days ago1.0They attempted to deliver my package once with nobody there to sign, when I tried to schedule a pickup they said they already scheduled a redelivery. After 3 weeks of nothing, I went to the post office only to find out that they sent my package back without even attempting a redelivery.
- SRSpiritual Gratitude RecoveryFeb 23, 20265.0Fantastic service great friendly staff and fast. Greatness
- RRRachelFeb 12, 20261.0An 18 year old girl walked in to drop off a package. It wasn’t going in and to prevent the package from being stolen she had to slam it a bit harder to get the package to go down. One lady screamed at her an harassed her for about 5 minutes. I said that I had to also close it harder before to get the package to go down and they were also rude. Not sure if they were on something.
- DLDesiree LinkJan 27, 20261.0. On Friday, I dropped off three USPS packages—all with prepaid labels, all at the same time. Two of them are now marked in transit, but the third still says it’s “awaiting drop-off,” as if it was never scanned in. I went to the post office today just trying to understand what might’ve happened. I wasn’t rude, I wasn’t accusing anyone—I was simply asking for clarification because this package contains art I worked really hard on, and someone trusted me enough to purchase it. Unfortunately, the interaction was met with a lot of rudeness and dismissiveness, which honestly caught me off guard. I understand that scans get missed sometimes and things happen. That part is frustrating, but manageable. What really hurt was being treated like I was a nuisance for caring about Small businesses and artists put so much heart into what we send out. We’re not just shipping “packages”—we’re shipping time, creativity, and trust. I just wish that was met with a little more kindness and respect. They were not helpful at all and utterly RUDE specifically the dispatch manager.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 3916 Oleander Dr?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available.
What are the operating hours for this USPS office on weekdays and weekends?
Monday to Friday, the office is open from 9:00 AM to 5:00 PM, and on Saturdays from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I rent a PO Box at this Post Office and how do I do it?
Yes, you can reserve a PO Box online or in person. Visit the USPS PO Box website to check availability and begin your application.
Is 24/7 access to PO Boxes available at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so it's best to check with this Post Office directly.
What nearby places can I visit before or after coming to the USPS on Oleander Dr?
Nearby, you can visit The Vitamin Shoppe for health supplements, Hope Community for community services, or grab a bite at Flaming Amy's Burrito Barn.
Are there other postal services near the United States Postal Service at 3916 Oleander Dr?
Yes, there are several nearby post offices including USPS, Oleander Dr Post Office, and US Post Office for additional mailing options.
Can nearby businesses help with pet care when I visit the Post Office?
Absolutely, Pet Supermarket and VetWellcare Vaccinations Clinic are close by for pet supplies and veterinary services.
If I need banking services during my visit, which nearby banks can I find?
Nearby banks include Truist and South State Bank, both within convenient distance from the Post Office.
Brand Certified Facts from United States Postal Service
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