The UPS Store

4.9
788 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4401 in Wilmington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/4 Mile N Of Eastwood In Forum Shpng Center Behind Dunkin Donuts.

Details

  • DeliveryNot available

Location

The UPS Store
1121 Military Cutoff Rd, Wilmington, NC
28405, United States

Hours

Reviews

4.9
788 reviews
5 stars
767
4 stars
4
3 stars
1
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received high praise for being friendly, helpful, and going above and beyond to assist customers.

Efficiency

Customers noted the quick and efficient service, with many mentioning fast processing times for shipping and printing.

Teamwork

The collaborative efforts of the staff were highlighted, with multiple employees being recognized for their contributions to positive customer experiences.

Problem Solving

Employees demonstrated strong problem-solving skills, effectively handling complex tasks and ensuring customer satisfaction.

Overall Experience

The store is frequently described as a reliable and pleasant place to conduct shipping and printing needs, with many customers expressing their intent to return.
  • RB
    Reese Bee
    1 day ago
    4.0
    Dallas went above and beyond to assist me he was very helpful and friendly. Thank you Dallas
  • KM
    Katelyn McKinney
    5 days ago
    5.0
    I was so pleased with the service I received yesterday at this UPS store. Dallas was excellent. He had the most calming demeanor. The holidays are so stressful and he made it easy!
  • ZA
    Zachary Abrams
    Nov 27, 2025
    5.0
    I love coming to this ups store all the staff is amazing !! Julie, Shadavia, Dee, Karmin, and Dallas A team !!! They will go above and beyond for you and your every need
  • GI
    Gia Iananntuono
    Nov 27, 2025
    5.0
    Karmin, Julie, Dee, Shadavia, and Dallas were so kind and helpful. They are a great team and I will continue to tell everyone to come to this UPS location.
  • JW
    Jim White
    Nov 20, 2025
    5.0
    The UPS Store is my go-to when I need to send anything. Staff is always accommodating, efficient, and pleasant. With such a wide variety of services available, The UPS Store simplifies my life.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Wilmington offer?

The UPS Store #4401 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.