The UPS Store

4.8
547 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6756 in Wilmington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Village At Oleander Drive And S College Road.

Details

  • DeliveryNot available

Location

The UPS Store
4403 Oleander Dr, Wilmington, NC
28403, United States

Hours

Reviews

4.8
547 reviews
5 stars
512
4 stars
8
3 stars
0
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their friendly, helpful, and efficient service, with many customers highlighting individual employees like Dasia and Leah for going above and beyond.

Staff Attitude

Customers frequently noted the positive and cheerful demeanor of the employees, contributing to a welcoming atmosphere that made their experiences enjoyable.

Efficiency

Many reviews mentioned the quick and efficient service provided by the staff, making tasks like shipping and returns smooth and hassle-free.

Store Environment

The store was described as clean, organized, and well-maintained, enhancing the overall customer experience.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding pricing inconsistencies and a significant issue with a lost package, indicating room for improvement in certain areas.
  • DD
    Delaney Dunne
    Oct 23, 2025
    5.0
    Holly is so great, she goes the extra mile to make sure you’re taken care of. Returns can be a pain but she was so happy to help!! I always love coming here and have the best customer experience
  • DH
    Dawn Hylton
    Oct 16, 2025
    5.0
    These folks provide the best customer service. They are like my new family ❤️
  • MW
    Maurice Williams
    Oct 11, 2025
    5.0
    When I entered the UPS store, I had a lot of heavy bags.Leah, Dasia & shuron helped me out with a smile on their face. It was great to have the employees of the store realize that I needed help and come to my aid without me having to ask. It was a great experience.
  • AH
    Andre Hill
    Sep 29, 2025
    5.0
    I am so impressed with the service I received from UPS store (4403 Oleander).I had an issue with my package (my fault) , and I spoke with a representative named Dasia. She was incredibly patient and took the time to fully understand my problem. Not only did she resolve it quickly, but she went above and beyond to make sure I was happy with the outcome. This level of customer care is hard to find and truly makes this company stand out. Highly recommended!!
  • PR
    Penny Roberts
    Sep 29, 2025
    5.0
    Staff was knowledgeable and friendly. It was my first time ordering a poster for by brother's 14th Birthday. I am pretty sure, Holly, was the young lady that assisted me along with another person who was being trained and was very attentive. Danny called me about a correction and had my poster printed before COB. When I picked up my poster the staff greeted me, kindly. overall 10/10 staff UPS.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Wilmington offer?

They offer expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.