The UPS Store

4.8
562 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6756 in Wilmington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Village At Oleander Drive And S College Road.

Details

  • DeliveryNot available

Location

The UPS Store
4403 Oleander Dr, Wilmington, NC
28403, United States

Hours

Reviews

4.8
562 reviews
5 stars
527
4 stars
8
3 stars
0
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently provided excellent, friendly, and helpful service, with many customers highlighting specific employees like Dasia, Leah, and Holly for their outstanding support.

Efficiency

Customers praised the quick and efficient service, noting that their needs were met promptly and effectively.

Positive Atmosphere

The store was described as welcoming and pleasant, with employees creating a friendly environment that made customers feel valued.

Mixed Experiences

While most reviews were positive, there were a few complaints regarding lost packages and poor communication, indicating some areas for improvement.
  • KA
    Karen Abercrombie
    Jan 5, 2026
    5.0
    James provided EXCELLENT customer service and is a wonderful asset to UPS!!!
  • DP
    Djarvis Poole
    Dec 30, 2025
    5.0
    Great service holly helped me above and beyond. Offered extra stuff to help my letter get to its destination.
  • ML
    Megan Ligon
    Dec 29, 2025
    5.0
    I went in to have a return scanned on December 29th at the height of the post-Christmas return window. Dasia was so full of joy toward each customer. She worked with an attitude of excellence and kindness in a day and age where most customer facing people seem annoyed to even interact with you. It is incredibly rare for me to submit a review online, but I knew I had to make an exception for her!
  • JR
    Julie Romero
    Dec 19, 2025
    5.0
    There was a minor issue with my greeting card order, but Dasia was so helpful. She reached out to me to let me know when the order would be ready and I’m so pleased with the results. Holly was also super instrumental in getting my project completed, letting me know when the paper that I was interested in using would be in stock. It won’t be long until they’re sick of seeing my face because I’m coming back for more printing service services for sure.
  • DC
    Davonia Coleman
    Dec 19, 2025
    5.0
    I would like to thank Taniyah for giving me a great experience every time I come there. She’s so sweet and very professional and polite. She’s the reason I always come to this location. She deserves a raise. She’s all about her customers. Thank you for your great experience love.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Wilmington offer?

They offer expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.