The Diamond Group Digital Marketing Agency

Reviews

• AC

  A Plus Tree and Crane

  Aug 1, 2025
  5.0
  For the past 10 years we have struggled as a business to find the right fit for us to help our business grow in the digital world. We have tried everything from several mom and pop type businesses to the larger operations and media companies such as WRAL. We paid so much only to find that we got little to no results and we often were left doing all the footwork on our end. But then we found Diamond Group! We were pretty jaded after spending so much time and money on digital advertising previously, so it took them some time to convince us. They explained how they could help and made sure to not over promise and under deliver. They set clear and real expectations for us and didn't just promise us the world just to reel us in. Our team has been absolutley amazing! From Daniel who checked in every few months to see if we were ready to give them a chance to Jessica and Miranda who are our project managers. The knowledge, expertise and attention to detail has been stellar! Jessica and her team have gone above and beyond to help us in so many ways. Our business had some unique challanges and they worked with us every step of the way to navigate and ultimately solve those challenges. The resposiveness of our team is beyond impressive. Anytime we have an issue or idea they are on it so fast. And most importantly our phones have been ringing off the hook! We even had to bring in some extra help just to handle the call volume. We are so impressed by them that if anyone out there is reading this and on the fence about hiring them feel free to call our office and we will be happy to vouche for them. Hiring Diamond Group is the best decision we have made in a very long time!
• TM

  Todd Morris

  Jul 19, 2025
  5.0
  We’ve been working with The Diamond Group for several years, and they’ve been outstanding marketing partners in helping us achieve our goals. Miranda and Jessica are fantastic (and incredibly patient!) to work with, consistently keeping us on track to make the most of our marketing budget and timeline. We highly recommend them!
• SH

  Sheila Huyett

  Jul 16, 2025
  5.0
  We’ve been working with The Diamond Group for several years now and couldn’t be happier with the partnership. Jessica and Miranda, our dedicated team members, are outstanding in every way—professional, responsive, and full of great ideas. They consistently deliver marketing components on time, provide clear and timely reporting, and are excellent collaborators when it comes to developing new strategies. Thanks to their efforts, our business has seen real growth. We truly value this relationship and look forward to continuing our work with them in the future.
• MN

  Mike Nichols

  Jul 11, 2025
  5.0
  This team is amazing. They have been true partners in our relationship. Emily Perley our account manager listens to our needs and goals and helps her team craft a strategy to get us there. I cannot say enough about her professionalism and competence. Emily Blalock's ability to come up with creatives that showcase what we do and who we are is incomparable. Highly recommend Diamond Group.
• AL

  Adam Lupa

  Mar 5, 2024
  1.0
  Appreciate the great reviews here – that’s part of why I hired them. Here’s what I experienced during my 3-month engagement – take from it what you will: • Paid $10,000 for first month’s “Momentum Phase” for planning. (I actually thought this was a good idea, until they parted ways with me 3 months into our contract and kept my $10,000). • Billed $3,594 for two “Landing Pages” that were never built at all. • Paid $994 for “Facebook Campaign Management” that never went live or generated any leads. • Was billed $2,794 for “Google Ads Management” that was never even turned on or generated a single lead. • Paid $4,600 for “Email & SMS Campaign Management” – not one email or SMS was ever sent. • Paid just under $4,000 for “SEO/Blog/Social Content” – no SEO technical fixes done, no back links or guest posts (per the SOW), got FOUR blog posts that were 100% AI-generated, and 3 of 24 social posts actually posted. • Paid $2,500 for a small amount of “Graphic Design” that was marginal at best. • Paid $3,750 for a “HubSpot Integration”. Was told this was done in-house, but user logs showed they just farmed the work out to HubSpot. • Was aggressively sold a $23,000 “Annual Contract” with HubSpot that I’m still stuck with – I’m guessing they are still collecting commissions. Plus, my lead volume dried up over 3 months under their watch, costing me six-figures in lost revenue. Ouch. In the end, I received a small partial refund of a few thousand dollars, but ZERO leads and NO revenue generated over a three-month period for almost $40,000 in lost fees would be devastating for most small business owners, like it was for me. Anyway, these are the details about my VERY costly mistake – thought they were worth sharing here. I don’t think these are totally incompetent or malicious people, but I find the concept of causing this much damage to my business and keeping $30,000 of someone’s money while delivering virtually zero value to be pretty unethical. Maybe you agree…and should make your choice accordingly, so you avoid a similar catastrophe. Just isn't worth the risk. UPDATE: Feel free to read their recent response - you’ll note that it includes no actual facts or rebuttal of the very specific details I posted originally. Everything I posted was factual, to the dollar and the deliverable. More truth: I was not provided with a “cause” or 30 days notice, so now they are just lying. They did offer to “complete the remaining scope of work” to avoid giving me back my money. Would you entrust more of your marketing to a company that just told you they don’t want to work for you, especially when they had just lit a dumpster fire over the past two months? Probably not. Also, I did not “agree” to a refund - as I said originally, I was offered less than a quarter of the money I paid them and they delivered exactly what I listed above…nothing. If you don’t like me or don’t want to work with a me, fine. Just don’t deliver literally ZERO value or useful work, completely derail my small local business, and then feel justified in keeping $30,000 for no ethical reason. I’m sure other business owners like me would agree…and will make the right choice to stay FAR away from this company.

Frequently Asked Questions About The Diamond Group Digital Marketing Agency