Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Wilmington, NC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback indicates a mix of positive and negative experiences with customer service, with some praising friendly and helpful staff while others report rudeness and unhelpfulness.
Delivery Issues
Numerous complaints about packages being delivered to the wrong address, missed delivery windows, and poor tracking information.
Efficiency
While some customers appreciate the quick service at the location, many express frustration over delays and inefficiencies in package handling and delivery.
Staff Performance
Staff performance is inconsistent, with some employees receiving high praise for their assistance, while others are criticized for being rude or unhelpful.
Overall Experience
Overall, customers express significant dissatisfaction with FedEx's reliability and service quality, often comparing it unfavorably to competitors like UPS.
BD
Bakeral Daves
3 days ago
5.0
Impressed with the quality of service. A standard but good experience.
LB
Lisa Byrd
Nov 9, 2025
5.0
Great place and super helpful syaff!!!
TF
Tiffany Ferenec
Aug 12, 2025
1.0
Cant read addresses.
AS
Alex Shobe
Jul 24, 2025
1.0
Continue to deliver my packages to the wrong address despite my correct address being on the shipping label. Has happened three times this month. Opening a support ticket doesn’t help.
CF
Chase Futrell
Jul 7, 2025
5.0
Friendly staff, very easy to get package mailed and saved a few dollars.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Wilmington, NC offer?
FedEx Ship Center offers packing supplies, boxes, and various shipping services including expedited, standard, economy, ground, international, and freight shipping.
What are the operating hours of FedEx Ship Center in Wilmington?
The center is open Monday to Friday from 9:00 AM to 6:30 PM, Saturday from 10:00 AM to 12:00 PM, and is closed on Sundays.
Where is FedEx Ship Center located in Wilmington, NC?
It is located at 1106 N 23rd St, Wilmington, NC 28405, USA.
What payment options are accepted at FedEx Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I hold my FedEx shipments for pickup at the Wilmington FedEx Ship Center?
Yes, you can have your FedEx shipments held for pickup at this location.
How can I schedule residential deliveries with FedEx in Wilmington?
You can schedule residential deliveries using FedEx Delivery Manager, available through the FedEx Ship Center services.
What FedEx brands are available at the Wilmington Ship Center?
FedEx Express, FedEx Ground, and FedEx Freight are available at this location.
Are there any related businesses nearby for shipping and freight services?
Yes, the nearby Fedex Staffed location also provides freight and shipping services which can be convenient for additional shipping needs.
What nearby places can I visit around FedEx Ship Center for home improvement needs?
Nearby, you can visit Tencarva Machinery Co. for building supplies, Carolina Electric Company for electrical and lighting needs, and Floor Source Outlet for carpet and flooring supplies.
Are there convenient dining options near FedEx Ship Center?
Yes, nearby Scotchman offers a convenience store and breakfast and brunch restaurant, useful if you're grabbing a meal or snacks before or after your visit.