Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 523 S Haywood St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
66 reviews
5 stars
24
4 stars
4
3 stars0
2 stars
5
1 star
33
MB
Meg Balamut
Feb 10, 2026
1.0
** beware of Wendy at this location. If you have the pleasure of interacting with her, I highly suggest you cut it off and walk away. She actually sent the police to my house to do a welfare check. 😂 The level of immaturity it takes to waste resources like that is immeasurable.
They've got some nasty folks working here. Must not be local.
I had a package flagged as held at PO at customer request. Nope, I didn't request it.
When I called to ask, the girl I spoke to was so rude I ended up hanging up on her. The carrier has almost ALWAYS brought packages to my door that didn't fit in the mailbox. I asked her why a note wasn't left on my mailbox or the carrier didn't bring it to my door? (1st floor condo.) I just got my mail like a week ago & I'm not missing any packages, nor has there been anything on my Informed Delivery. The rep said they never deliver to front doors. I said the carrier always has in the past, I see her on my doorbell camera coming to my unit & others to deliver so why not this time? The rep then got nasty with me so I disconnected the call.
Sucks that these positions are federal & there's no accountability.
Photo is of packages delivered to my door that same day. The day I was told they've never done that. My mailbox was even empty.
Y'all's pants on fire 🔥🔥
SB
Sukey Binion
Oct 25, 2025
5.0
Excellent service at Waynesville office. Inadvertently put in outside mailbox 3 bills my husband forgot to put stamps on. He realized, I went back to PO, explained my issue. Riley, said no prob. Went out and got box, went thru it, got bills. Bought three stamps and mailed. Great job Riley! And kudos to the lady working next to you for working a bit short handed while Riley helped me.
LD
Lindy Denissen
Sep 4, 2025
1.0
How can USPS be so bad? You'd think they'd be universally trained, consistent with other USPSs. There are no pens/markers to use, and the Priority tape is hoarded/hidden unless you ask for it to tape up your Priority box and you get the stink eye (what am I supposed to do when they offer flat boxes? It has to be taped!!). No one said "hey, good afternoon, how can I help?", no greeting, no smiles even. Been to a hundred USPS and never left a review this bad or was treated so poorly. Someone should be reading this and retraining the staff!!
GS
Gianna S.
Aug 31, 2024
5.0
Liz was SO NICE and helpful. I’m from Florida and we ordered a package to a house we’re renting on a mountain nearby and it got delivered to the post office instead and Liz was so fast and efficient to help us get the package.
AH
Addie Hondo
Nov 18, 2022
5.0
I drive from Sylva to this post office because they’re helpful and friendly. I like the Sylva PO too, they’re great and all but I just really like this PO!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 523 S Haywood St, Waynesville?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment via the online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 523 S Haywood St?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Is the United States Postal Service closed on holidays?
Yes, this location is closed on federal holidays such as November 11, November 27, December 25, and January 1.
How can I rent a PO Box at this Post Office?
You can search for and reserve a PO Box online securely, then complete your setup in person at the location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with the Post Office directly for specific access times.
What nearby places can customers visit before or after their visit to the Post Office at 523 S Haywood St?
Customers can visit community organizations like WOW, Women of Waynesville and Helping Hands of Haywood, or enjoy local churches such as First United Methodist Church of Waynesville and Waynesville First Baptist Church nearby.
Are there any recreational or fitness centers near the United States Postal Service in Waynesville?
Yes, Yoga By Karen and Sonshine Yoga are nearby yoga studios and gyms where customers can relax or exercise.
If I need legal or professional services near the USPS at 523 S Haywood St, where can I go?
Nearby options include Don Patten Law and Selena A King PLLC - Waynesville Office for legal services, as well as Alicia Hurst, a local real estate agent.
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