United States Postal Service

2.6
104 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 Waxhaw Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Waxhaw Pkwy, Waxhaw, NC
28173, United States

Hours

Reviews

2.6
104 reviews
5 stars
38
4 stars
2
3 stars
0
2 stars
5
1 star
59
  • CR
    Chelsea R.
    Dec 20, 2025
    5.0
    There is nothing better than a small town post office. Even on the busiest day the postmen are friendly and helpful!
  • BK
    Brianne Kenyon
    Dec 17, 2025
    5.0
    The very best usps I’ve ever been to! Been going here for years the employees are the nicest people they give me joy. Thank you for all that you do!
  • MJ
    Matt Johnson
    Dec 16, 2025
    1.0
    If there is a Postal Service in hell, it's the USPS. Multiple packages lost permanently or for extended periods (weeks). I've never contacted my local USPS about an issue with postage and come away from the conversation any better off. Not once. It's always wait and see or contact shipper. Package went missing in transit for 2 weeks. "Wait and see." Package shows up in my Informed Delivery and says delivered but is not at my house and was never actually updated as out for delivery. "It went to a different address, contact your vendor." Mail not delivered after vacation mail hold. "Wait and see, it'll show up in a few days." Package says delivered but not here. "We can't contact delivery driver at this time" followed by a scribbled note 2 days later that I owe the driver $4 in postage underpayment and he's holding my package in his delivery vehicle until it's paid. Our delivery driver routinely speeds through our busy neighborhood with kids. My packages are routinely left exposed in the elements in rain/storm despite having an accessible covered front porch. Delivery driver has, on camera, been observed to speed into my driveway and literally toss packages up against my garage. You could probably write an entire handbook on how not to approach customer service simply by documenting the daily actions of the USPS.
  • SM
    Shane Murphy
    Dec 11, 2025
    5.0
    Small office but friendly and helpful staff.
  • RR
    R R
    Dec 6, 2025
    1.0
    Definition of lazy and lacking accountability.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.