United States Postal Service

2.2
198 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 224 E Holding Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
224 E Holding Ave, Wake Forest, NC
27587, United States

Hours

Reviews

2.2
198 reviews
5 stars
43
4 stars
12
3 stars
10
2 stars
12
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their friendliness and helpfulness, many customers reported rude and unprofessional behavior from staff.

Delivery Issues

Numerous complaints about packages being delivered to the wrong address, missing packages, and poor tracking experiences were noted.

Facility Conditions

The post office building is described as old and in need of renovation, with complaints about disorganization and cleanliness.

Long Wait Times

Customers frequently mentioned long wait times both in-store and on the phone, indicating understaffing and inefficiency.

Mixed Experiences

Some customers had positive experiences with specific employees, while others expressed frustration with the overall service quality.
  • GH
    Garry Hawn
    5 days ago
    5.0
    Great service, competent employees.
  • RP
    R. Powell
    Oct 4, 2025
    1.0
    Every time I get a package they put It in a jammed parcel box! I have a $400 purchase in a jammed box and there’s no one around to help me access It.
  • CE
    cullen edwards
    Sep 25, 2025
    1.0
    To lazy to look for my mailbox and claim the address is wrong but everything else on my shop account was delivered perfectly fine and they were all the same adress
  • MQ
    Moose Q
    Sep 6, 2025
    5.0
    Nate was great! Very friendly and helpful. Best experience I have had at a post office by far.
  • MR
    marcella rivera
    Jul 8, 2025
    1.0
    If i can give this place negative stars i would - they never answer the damn phone! Useless!! Fire them all.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.