Brand Certified
The UPS Store
3.2(234 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
3650 Rogers Rd, Wake Forest, NC
27587, United States
Certified by The UPS Store • Mar 01, 2026
(919) 453-2844
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nc/wake-forest/3650-rogers-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5596 in Wake Forest offers expert packing, shipping, printing, document finishing, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Harris Teeter Shopping Center On Rogers Rd.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.2
234 reviews
5 stars
122
4 stars
4
3 stars
5
2 stars
12
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are criticized for rudeness and lack of professionalism.
Efficiency
Many customers appreciate the quick service and efficiency, especially during busy times, although some report inconsistent experiences.
Pricing Issues
Several customers expressed dissatisfaction with pricing, particularly for printing services and packaging materials, feeling they were overcharged.
Inconsistency
Experiences vary widely; some customers report excellent service while others have faced significant issues, leading to a perception of inconsistency.
- SBStephanie BurrisFeb 18, 20265.0Ethan was fantastic! I mixed up some return bar codes with products, and he took the time to help me sort them out. He went over and beyond to help me while I flustered. He should be the manager there.
- MPmc “PD1” PD1Feb 7, 20265.0Went in this store, they were busy,but I was out in under 5 minutes. I don't think lightning, could have been much faster, thanks to the fast employees, they should have, lightning on their shirts.Great job,very polite, very knowledgeable, what else, could you ask for. Thanks, and I will return, to return 😁
- DMDana MayberryFeb 3, 20265.0Shout out to Ethan and Conner for awesome customer service today! Love this store and I don’t go anywhere else for shipping needs.
- RDRobert DunbarDec 31, 20251.0After UPS failed to pickup my pre-paid golfclub shipment on 12/30, I was told to take it to this store on 12/31. I was leaving for Florida for two months right after New Years. When I arrived, "Joe Charm School" behind the counter refused to accept it and sarcastically pointed to the stupid sign refusing drop-offs. This store and the people in it suck. If possible, void it. Take the extra few minutes to go to the Wakefield location. You'll get a much friendlier reception.
- ELElsa LouDec 24, 20252.0Not the service I have received from other UPS stores. Staff don't seem very customer service oriented. A smile and hello goes a long way. I needed a label printed for an Amazon return & I asked them to print it. I was told it would cost me over $4.00 for them to print it. Really? That $4 just cost them a customer.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5596 in Wake Forest offer?
The UPS Store #5596 offers packing, shipping, printing, document finishing, notary, shredding, faxing, and mailbox services.
What are the operating hours of The UPS Store #5596?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and is closed on Sundays.
Where is The UPS Store #5596 located?
It is located at 3650 Rogers Rd, Wake Forest, NC 27587, in the Harris Teeter Shopping Center.
What payment methods does The UPS Store #5596 accept?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #5596 open on major holidays?
The store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. It operates regular hours on some holidays like November 11, November 28, and December 26.
Can I send faxes at The UPS Store #5596?
Yes, fax services are available at The UPS Store #5596.
Does The UPS Store #5596 offer notary services?
Yes, notary services are provided at this location.
Which nearby places can help me find The UPS Store #5596?
The UPS Store is located within the Harris Teeter Shopping Center on Rogers Rd, near places like Harris Teeter grocery store and Starbucks coffee shop, which can help you locate it.
Are there nearby dining options to visit before or after using The UPS Store?
Yes, nearby dining options include Blue Fin's Bistro, a seafood restaurant, Stewart's Bistro, a coffee shop and smoothie bar, and Starbucks for coffee and bakery items.
Are there any nearby business services that complement The UPS Store #5596?
Nearby businesses such as Cloud Nexus Salesforce Consulting, Mobile Computer Services, Inc., and Shred Nations provide complementary services like IT support, business consulting, and shredding.
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