United States Postal Service

4.0
9 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6141 US Highway 421 N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6141 US Highway 421 N, Vilas, NC
28692, United States

Hours

Reviews

4.0
9 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • GC
    Gary Campbell
    Oct 6, 2025
    5.0
    It's nice to not stand in line to mail packages at our local post office. Susan is always very helpful.
  • JK
    Jake Keller
    Jun 8, 2023
    1.0
    I went here to send a package and paid extra for tracking. When I tried to search the tracking number online nothing came up for days after it was sent. Their excuse was that their Internet went out at the Vilas post office. This location did not offer any help or assistance to finding my package or initiating a refund. The associates name was Susan and she raised her voice on the phone with me when I shared my concern and was unhelpful.. I would not recommend this post office. You’re better off going to Boone and sending packages there. This one is just not reliable
  • LD
    Lynda “Lynsey” Downs
    Aug 3, 2022
    1.0
    The USPS customer service number is impossible to reach a live person thru, so I recalled Vilas as having nice clerk's from having my postal box there years ago, so I called the Vilas USPS. I think the associate that answered was named Susan? She acted like I was asking her to do something illegal when I asked questions concerning an address correction request that I sent out weeks ago. My neighbor moved away a month ago and despite a court judgement against her (her dog attacked and almost killed my dogs, plus her dog bit me in the process). I recall the Vilas post office as having pleasant associates but I can see that isn't the case anymore.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.