United States Postal Service

2.6
32 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 189 Wagner St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
189 Wagner St, Troutman, NC
28166, United States

Hours

Reviews

2.6
32 reviews
5 stars
10
4 stars
1
3 stars
3
2 stars
1
1 star
17
  • DD
    Doreen DAngelantonio
    4 days ago
    1.0
    I have lived here for three years and the mail is never delivered to the correct mail boxes. I should get a paycheck from the US postal service for constantly having to deliver mail to my neighbors because I am constantly having to bring them their mail that was in my mailbox. I never seem to be able to find my mail. I received an email that my package was delivered to my mailbox but it wasn’t there. This has been going on for too long and I’m tired of it. I would like someone to contact me and to find my package again. This is not the first time this has happened.
  • TR
    Tracy Roach
    Oct 27, 2025
    3.0
    As of 10/27/2025. this location is permanently closed & has moved
  • BB
    Brian and Courtney Baker
    Feb 14, 2024
    1.0
    Unfortunately we have had so many problems from finding mail in our ditch, not delivering packages, leaving packages by the road instead of our door, leaving the mailbox open, putting packages on top of our mailbox, putting mail with packages thrown right by the road and on a rainy day, cramming packages in our mailbox and damaging what’s inside, breaking the flag on the mailbox. Called each time to try and resolve these things, but they told us there’s nothing they can do about it. We have talked to several other neighbors and they have the same problems and from looking at the reviews of a rating of 2.8 it definitely seems like we’re not the only ones.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.