United States Postal Service

2.7
25 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 545 Helena Moriah Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
545 Helena Moriah Rd, Timberlake, NC
27583, United States

Hours

Reviews

2.7
25 reviews
5 stars
8
4 stars
3
3 stars
0
2 stars
1
1 star
13
  • PA
    Pam Aldrich
    Mar 21, 2023
    1.0
    The new Postmaster in this office does not have the same attitude and level of respect for the people of this community as the rest of the staff. Their jobs have probably been also made more difficult since she showed up if she treats them with as little consideration as she has many residents here. I wish the PO Upper Management would send her back to wherever she came from. She does NOT fit in here. This is a close knit community of people who like each other and want to feel good about the community businesses including the PO. Until she came, in the 43 years I've lived here, I would've given this PO a 5-star rating, but now I give HER one. The rest of the staff still gets 5!!!
  • PG
    Patty Grady
    Aug 10, 2020
    1.0
    WORST DELIVERY SERVICE IN THE SOUTHEAST. Delivery person leaves open when raining and mail is soaked! Never delivers packages according to times given on online site. Ridiculous how bad service has gotten over the past year.
  • CH
    Chris Herrmann
    Sep 18, 2019
    1.0
    We have been having an on going issue for over 2 years, our postal delivery person cannot seem to get our mail into our mailbox. We received everybody else's mail, but our neighbors have to bring us our mail. We now only send letters and packages out, via a different Post Office.
  • DW
    Dorothy Winbush
    Jan 22, 2016
    5.0
    Very friendly and accommodating, and so are the Mail Carriers

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.