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Visit your local Post Office™ at 271 Jackson Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This facility keeps on lying to their customers! I've never seen a USPS facility that keeps on lying and make faces when talking to a customer! Most are unwilling to help! They are very dumb! They would say stupid stuff just to drive customers away! This facility is a disgrace to the company!!
Update: I went to the post office to claim my package. A blonde and brunette clerks were so aggressive. I asked why do drivers keep on lying on the delivery status. It has been an ongoing thing. They said they don't know about it as they are just clerks. I asked if don't they operate as one. The blonde even gave me an analogy about Walmart in a sarcastic manner! The employees in this location are extremely rude and obnoxious.
SL
Sylva LogCabin
Nov 11, 2025
1.0
They consistently lose my packages And seem to have a spiteful edge to them. After reading other reviews I see I’m not the only one. The larger fellow specifically seems to intentionally disrupt the flow of people getting their packages in a spiteful manner.
I had a small package and we have an obvious parcel locker that was empty. They returned it back to post office because wouldn’t fit in mailbox. I went in to retrieve it and they didn’t give it to me. They must have “misplaced” it.
TS
Tyler Sorrell
Oct 2, 2025
1.0
Let me talk to a real person on the phone not a robot, been waiting 2 weeks on a package I mean seriously
HL
Hollie Little
Sep 9, 2025
1.0
Lost my package. Went up there 2 different times after I had already sent it off and they looked for it and said they ”have no idea what could have happened to it.” It had a QR code that was scanned and it never left the post office because the tracking number never updated. I now have to give the customer a refund due to their error.
I understand things happen but this has never happened with UPS. Plus the post office won’t even give you a tiny piece a tape to seal your package! Then they lose it?!? Not cool.
EE
Emm Ettinger
Aug 14, 2025
1.0
They will straight up tell you they won't deliver large packages. Even if you have a delivery box with easy access. They say "it won't fit in our vehicle" even if it's not super large (most recently it was folding kayak seats and kayak paddles that are in half so maybe 3 ft long but like 5 inches wide). If it doesn't fit in their vehicle for that day they NEVER try to redeliver and make you come get it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What products and services can I find at the United States Postal Service at 271 Jackson Plz?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Most locations can also take passport photos, but you need to complete and print your application beforehand.
Do I need to schedule an appointment for passport services at this Post Office?
Most Post Offices require you to schedule an appointment using the online scheduler for passport services. Limited walk-in passport hours are available at select locations.
What are the operating hours of the United States Postal Service at 271 Jackson Plz?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and major holidays.
How can I get a PO Box at this Post Office, and can I reserve one online?
You can apply for a PO Box online or in person at the Post Office. Online reservations are available at the USPS website; you'll receive instructions to complete your setup in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Contact your local Post Office for specific access times.
Are there other Post Offices near the United States Postal Service at 271 Jackson Plz?
Yes, nearby Post Offices include Sylva Post Office and another United States Post Office close by, making it convenient if this location is busy or you need alternative options.
What nearby stores can I visit near the Post Office for shopping after or before my postal visit?
You can visit Roses Discount Store, a department and clothing store, or Pathways Thrift Store, which also supports environmental conservation and wildlife sanctuary efforts.
Are there any recreational places close to the Post Office where I can unwind?
Country Side Bowling Lanes offers bowling nearby, and Bryson Park is a local park where you can enjoy outdoor activities before or after your visit.
How can nearby government offices assist me when visiting the Post Office?
Nearby government offices like Jackson County Courthouse and Jackson County Justice and Administration Center provide services that may complement your postal needs, such as legal documentation or public service inquiries during your visit.