United States Postal Service

2.6
75 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 664 W Corbett Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
664 W Corbett Ave, Swansboro, NC
28584, United States

Hours

Reviews

2.6
75 reviews
5 stars
25
4 stars
2
3 stars
5
2 stars
2
1 star
41
  • TP
    Terry Pratt
    Nov 18, 2025
    5.0
    I had a very important package of medication come up missing. And I started panicking, but with the help of Nancy Dixon, it was located even to the point where she took the time to call me back to let me know I could come in that morning and pick them up or just let them ride on the truck. That service above and beyond as far as I’m concerned for stress, stressed out, Vet.
  • KF
    Kelsea F
    Sep 19, 2025
    1.0
    When approaching the counter I was greeted friendly but it quickly turned into the rudest customer service experience ever! I was sending my husband’s care package for deployment and was told I didn’t label the box and needed to fill out the address form, which was fine with me but I said oh okay I thought the customs form went on it so I didn’t know and I apologized, then Edward proceeded to say that they always have them filled out and that’s just how it is, which I responded that I had sent a box 2 weeks prior and did not have to do that so I was sorry I was unaware and then Edward makes a scene with a line full of people trying to make me look like an idiot. He continued to raise his voice at me and said who was it that didn’t have you fill out the address slip? Me? Him? Pointing at his coworker, and I said no I was at the New River location and he then chuckled and was like oh well that’s why because we’ve been here forever and always make you fill this out. I then responded I will keep my business at New River post office. I should never have to feel incompetent sending a package. If he is customer service then he should help me to understand the process of sending a care package. I had the most important part, the customs form filled correctly and that was my only understanding of what I had to do, with my previous experience at a much friendlier location. His coworker Omar also was very rude to me backing up Edward and making a scene. I also witnessed Omar belittling the customer he currently had about her coming late on a Friday afternoon and it was her fault she procrastinated and not his fault. How can you have a location have two of the rudest people in “customer service” I will drive 45 min out of my way to never support this business again.
  • AF
    alan Freeman
    Sep 15, 2025
    2.0
    Sometimes packages get stuck 2 days sitting at the post office I don't understand
  • EM
    Emma Monroe
    Feb 25, 2020
    1.0
    Paid for international priority express 3-5 days took 16 days to get there and can not get a refund i keep getting told i will get a call back and never happens.
  • CT
    Catrina Thomas
    Dec 18, 2017
    5.0
    I personally have never had anything but efficient and polite service in the 7+ years of living in this area. I've never had any crazy issues from my end, though, and have always had my packages/mail 100% ready to go by the time I even get there. Yes, Mike can be a little silly with his banter but that's okay by me. Omar may not say a whole lot, but that's okay too. Neither of them have been rude once, not that I have seen.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.