United States Postal Service

3.4
36 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2311 Us 70 Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2311 Us 70 Hwy, Swannanoa, NC
28778, United States

Hours

Reviews

3.4
36 reviews
5 stars
19
4 stars
3
3 stars
1
2 stars
1
1 star
12
  • RL
    Rebecca Ledford
    Jul 5, 2025
    4.0
    Had a PO box there for a few years before Helene, because my neighborhood has had mail theives for decades. Loved the staff, loved the convenience. Now, though since we have to go to Merrimon avenue to pick up, I'm not getting much mail. I'm assuming it's getting held up at some choke point, because even my informed delivery rarely pings me with anything other than USPS propaganda. Going to close my PO box and reroute my mail to my work office. Pain to change the address in so many places, but at almost $200 a year for a box that I may never have direct convenient access to again, it only makes sense. I'll miss seeing the staff, and hope they get resituated soon.
  • BD
    Bob D'Ippolito
    Mar 25, 2020
    1.0
    Leaves my mailbox open everytime it rains so all my mail is always wet.
  • LP
    Larry Pierson
    Apr 14, 2018
    5.0
    They do what they do and I have always gotten good customer service at the Swannanoa PO. Never a problem for parking there as it is a huge lot but people frequently try to park in the fire lane. Easy drop off to with the box in the lot.
  • KF
    Kacy Fair
    Jul 9, 2017
    1.0
    If I could give this place less than one star I absolutely would. They are absolutely the worst at delivering packages. My house is clearly marked and visible from the road, yet somehow, every package I order receives the same error, saying they could not leave the package at the front door. Anything that is shaped like a credit card, I never receive either! Then it will take them 20 minutes to track down your package in the back room because none of them at the actual office ever seem to be in any sort of hurry. I try my hardest not to have anything shipped through the postal service due to THIS horrible place.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.