Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2750 in Southern Pines offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pinecrest Shopping Plaza Near Belk's.
Many customers praised the staff for being friendly, helpful, and efficient, although some reported negative experiences with specific employees.
Pricing Issues
Several reviews mentioned concerns about overcharging for services, particularly shipping and notary fees.
Store Condition
Multiple customers noted unpleasant odors in the store and suggested that cleanliness and maintenance need improvement.
Service Efficiency
While many customers appreciated the quick service, some expressed frustration with long wait times and inefficient handling of certain requests.
KJ
Kenneth Jenkins
2 days ago
1.0
January 10th 2026 3:48pm. Absolutely worst experience ever. Rude, unprofessional, and arrogant employees. Customer service is nonexistent at this location.
JT
Jessy Tornero
Dec 5, 2025
1.0
Horrible, had questions and would just kept being sent to another associate, carried my big box back and forth a total of 4 times. When I finally just need to drop of my box, there was visibly no space were I was told to leave it, several associates saw and nobody did anything about it. Won't be coming back.
CH
Cindi Hamilton
Dec 4, 2025
3.0
Normally, I have a good experience with UPS; however I am upset because I believe I was overcharged for shipping and nobody there really cared.
Terminal: POS27500
DATE: 11/1/25
I mailed a small package - 1 lb. 5 oz
I was charged $19.78 - ridiculous! It was only 1 lb. I have sent a similar item in the past through you all as mail too, and that was like $6. Something is not correct with almost $20 for 1 lb. I want a partial refund because this amount can NOT be correct. The package was being mailed to Morehead City from Southern Pines.
OO
Olga
Nov 29, 2025
1.0
I bought 100 stamps and I was charged .95 cents per stamp. At the time I was not aware how much a stamp cost. Two days later I found out that one stamp cost .78 cents. I went back to the store and told them I was incorrectly charged. The response from the person at the counter was, we told you how much it was and you paid it. We don’t give refunds on stamps. And we can charge whatever price we want.
Don’t throw your money away at the UPS Store.. Go to the Post Office where they WILL NOT rip you off. Imagine how much they are ripping you off in all the other services they provide?
Don’t patronize a business that is more concerned for their profit, than being fair to
their customers.
CC
Claire
Nov 7, 2025
5.0
The best customer service ever! I’ve been to other UPS stores and none has been as reliable and friendly, knowledgeable and fast in processing services. I’ve been coming here for a few years now and the staff just make things happen. I even stopped going to the post office in town because they are that rude. This UPS store rocks!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Southern Pines?
The UPS Store in Southern Pines is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Do you offer packing and shipping services?
Yes, The UPS Store offers expert packing and shipping services to meet your needs.
Can I get printing and document finishing at your store?
Yes, The UPS Store provides professional printing and document finishing services.
Is there a mailbox rental service available?
Yes, mailbox services for your mail and packages are available at The UPS Store.
Are notary and shredding services available?
Yes, The UPS Store offers both notary and document shredding services.
What payment options does The UPS Store accept?
Payment options include American Express, Cash, Check, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay.
Is The UPS Store open on holidays?
The UPS Store is closed on Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), New Year's Eve (Dec 31, 2025), New Year's Day (Jan 1, 2026), and January 19, 2026. On other holidays, they may follow regular hours.
Where is The UPS Store located in Southern Pines?
The UPS Store is located at 10205 US Hwy 15-501, Unit 26, in the Pinecrest Shopping Plaza near Belk's in Southern Pines, NC 28387.
What nearby places can I visit before or after using The UPS Store services?
Nearby you can visit retail stores like Home Centric, Burkes Outlet, and Bealls Outlet; get your nails done at My Nails Spa; or grab a quick meal at Subway or Peking Wok.
Are there other shipping or courier services near The UPS Store?
Yes, nearby options include UPS Access Point location for shipping and courier services, and competitors such as FedEx and the United States Postal Service.