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United States Postal Service

2.5
(128 reviews)

Business Details

2001 NC Highway 172, Sneads Ferry, NC
28460, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2001 NC Highway 172 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2001 NC Highway 172, Sneads Ferry, NC
28460, United States

Hours

Reviews

2.5
128 reviews
5 stars
37
4 stars
7
3 stars
5
2 stars
9
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members are praised for their friendliness and helpfulness, others are reported to be rude and dismissive, leading to inconsistent customer experiences.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or returned to sender without proper attempts at delivery.

Operational Hours

Customers express frustration over limited hours of operation, including unexpected early closures and lengthy lunch breaks, making it difficult to access services.

Staffing Problems

Many reviews mention understaffing and inefficiency, contributing to long wait times and poor service.
  • KC
    Kitty Castle
    Jan 28, 2026
    4.0
    I came down to NC for a friend passing away and getting her affairs in order. I went in Saturday to send out a packages of my friend’s mail to her family and I was greeted by a clerk named Nicole. She asked me how I was doing and I explained what was going on. She asked me if I knew about priority mail forwarding. To which I did not and promptly explained what it is and how it would benefit the purposes needed. She was so insightful and caring as she took care of my needs at the post office. It was such a wonderful interaction after everything I’ve been going through. I wish I could say the same about all the clerks there. I did come in the following Monday and was assisted by a clerk named Michelle. She barely acknowledged when I was there, she was chit chatting with someone at the counter before me that must of been a friend because they were done with his business for five minutes before he left. When I approached her tone was snippety and she acted like I was a nuisance being there. Last I checked this was your job, if you don’t like it find something different. It’s unfortunate that my experience was so drastically different when I was down here for personal matters. Nicole should train them to do better. Thank you for giving me such a positive experience during a sad time in my life. Keep setting the example! :)
  • BM
    Beth Mann
    Jan 3, 2026
    5.0
    Sneads Ferry post office employees are helpful and friendly. They always have a good attitude that makes this errand more pleasant. The space itself is clean and inviting, with a local flair.
  • SJ
    Sunny Johnson
    Dec 12, 2025
    1.0
    They try to close early and discourage you from coming in. They are afraid they're going to do a little bit of work. Rude and condescending.
  • JH
    John Henley
    Nov 30, 2025
    1.0
    Y'all can't be serious; it's like a trail of mediocrity. Sorry I ordered a bunch of stuff, but this is your job. I have a porch that probably would have, at worst, made the boxes damp. The best part is the ripped envelope just chillin' in the rain. Everything (somehow) is accounted for, so it wasn't porch pirates. Y'all gotta do better.
  • TD
    Tami Dubois
    May 16, 2025
    3.0
    The lady was just really ready for lunch, didn't matter that I had 4 minutes. I'll go back after 1:00 p.m.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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