United States Postal Service

2.4
99 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 405 S Dekalb St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
405 S Dekalb St, Shelby, NC
28150, United States

Hours

Reviews

2.4
99 reviews
5 stars
28
4 stars
6
3 stars
3
2 stars
4
1 star
58
  • JW
    Jasmine Whitworth
    Nov 11, 2025
    1.0
    Lost my package. Whoever the mail carrier was couldn’t read obviously and delivered it to the wrong house they refused to send the person back and haven’t called me with update. When I call no one can get in contact with carrier and now I’m out money until I receive my replacement. They don’t care and they lie.
  • RC
    Rosie May Collier
    Nov 7, 2025
    5.0
    I spoke with a young lady named Bianca (after quite a struggle with the automated process attempting to get a real person). Bianca gave me the info I needed, she was very pleasant & caring. Kudos to this young lady for her assistance so close to closing time. We need more people like her :)
  • JM
    Julie May
    Sep 2, 2025
    1.0
    Thieves. Every other birthday or Christmas card someone sends to us with money in it gets “lost” or arrives torn into with contents gone. Desk workers act ignorant and won’t let you talk to postmaster and then they just claim their machine tears the envelopes open. Yeah, it tore it open, took out the card unharmed, the check slipped out, and put the card back in perfectly. No one answers the phone. So sick of this post office not running or stealing our mail!
  • CP
    Contact Persoon
    Aug 7, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Excellent Service at USPS Shelby, NC I had a truly great experience at the USPS office in Shelby, NC. From the moment I walked in, I was greeted with a warm smile and a friendly attitude from the staff. The line moved quickly, and the clerks were professional, knowledgeable. The post office was clean, well-organized, and stocked with all the supplies I needed. It's clear the team here takes pride in their work and genuinely cares about the customers. Thank you to the USPS Shelby team for making errands like this easy and pleasant.
  • TG
    Tiffany Gifford
    Aug 5, 2025
    5.0
    My mailman Wayne is absolutely wonderful. He cares about his job and it shows. I never have any issue with my mail or packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.