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Visit your local Post Office™ at 405 S Dekalb St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Lost my package. Whoever the mail carrier was couldn’t read obviously and delivered it to the wrong house they refused to send the person back and haven’t called me with update. When I call no one can get in contact with carrier and now I’m out money until I receive my replacement. They don’t care and they lie.
RC
Rosie May Collier
Nov 7, 2025
5.0
I spoke with a young lady named Bianca (after quite a struggle with the automated process attempting to get a real person). Bianca gave me the info I needed, she was very pleasant & caring. Kudos to this young lady for her assistance so close to closing time. We need more people like her :)
JM
Julie May
Sep 2, 2025
1.0
Thieves. Every other birthday or Christmas card someone sends to us with money in it gets “lost” or arrives torn into with contents gone. Desk workers act ignorant and won’t let you talk to postmaster and then they just claim their machine tears the envelopes open. Yeah, it tore it open, took out the card unharmed, the check slipped out, and put the card back in perfectly. No one answers the phone. So sick of this post office not running or stealing our mail!
CP
Contact Persoon
Aug 7, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ Excellent Service at USPS Shelby, NC
I had a truly great experience at the USPS office in Shelby, NC. From the moment I walked in, I was greeted with a warm smile and a friendly attitude from the staff. The line moved quickly, and the clerks were professional, knowledgeable.
The post office was clean, well-organized, and stocked with all the supplies I needed. It's clear the team here takes pride in their work and genuinely cares about the customers.
Thank you to the USPS Shelby team for making errands like this easy and pleasant.
TG
Tiffany Gifford
Aug 5, 2025
5.0
My mailman Wayne is absolutely wonderful. He cares about his job and it shows. I never have any issue with my mail or packages.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Shelby, NC?
The United States Postal Service is located at 405 S Dekalb St, Shelby, NC 28150.
What are the operating hours for the United States Postal Service on weekdays?
The United States Postal Service is open from 8:30 AM to 5:00 PM Monday through Friday.
Does the Shelby Post Office offer passport application services?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, you typically need to schedule an appointment online for passport services; however, limited walk-in hours are available at select locations.
Can I reserve a PO Box online for the Shelby Post Office?
Yes, you can search and reserve a PO Box online at the USPS website before completing your setup in person.
What is the cost of a passport photo at this USPS location?
The fee for a passport photo at USPS is currently $15.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. It's best to confirm with this Post Office.
Which nearby locations can help customers find the Post Office more easily?
Customers can use nearby landmarks like the Mr. Tire Auto Service Centers and Alliance Bank and Trust Company to locate the Post Office at 405 S Dekalb St.
What dining options are close to the Shelby Post Office for a meal before or after my visit?
Nearby Mexican restaurants like Monterrey Mexican Restaurant and El Acapulco Mexican Restaurant provide convenient dining options close to the Post Office.
Are there any cultural or historical attractions near the Shelby Post Office?
Visitors can explore the Historic Webbley, a landmark and museum, nearby which is great to visit before or after using Post Office services.