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The UPS Store

3.5
(129 reviews)

Business Details

1137 E Marion St, Shelby, NC
28150, United States
(704) 471-0222
https://locations.theupsstore.com/nc/shelby/1137-e-marion-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3123 in Shelby offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hickory Creek - Business 74.

Details

  • DeliveryNot available

Location

The UPS Store
1137 E Marion St, Shelby, NC
28150, United States

Hours

Reviews

3.5
129 reviews
5 stars
72
4 stars
5
3 stars
5
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their attentiveness and efficiency.

Staff Issues

Some reviews highlighted issues with specific staff members being rude or unprofessional, particularly during busy times.

Long Wait Times

Several customers expressed frustration with long wait times and inadequate staffing during peak hours.

Pricing Concerns

There were complaints about additional charges for services like printing labels and packaging, which some customers felt were excessive.

Mixed Experiences

While many had positive experiences, others reported significant issues with package handling and customer service, leading to a divided perception of the store.
  • CW
    Cynthia Wallace
    2 days ago
    5.0
    Quick and easy Friendly and helpful staff
  • AR
    Arrin Rozek
    Feb 13, 2026
    5.0
    The young lady that helped me was so friendly and helpful. I had two items to return to Amazon. I truly appreciated her kindness.
  • DO
    Divier Ojeda
    Feb 3, 2026
    5.0
    The shop assistant was very attentive and friendly when serving me.
  • LJ
    Lee Jo
    Jan 30, 2026
    1.0
    UPS delivery is absolutely terrible!!! The package has been in Shelby for 12 days and still hasn’t been delivered to my home—this is ridiculous!!!
  • TF
    Tara Florentine
    Jan 22, 2026
    5.0
    The associates were all very friendly & able to get everyone in & out as quickly as possible. I was greeted when I arrived & told to have a good day as I left. It’s so easy to use this store because they do everything for you. And if you don’t know what to do they take time to help you and explain things so you can understand. They even find the cheapest prices for the service or items you need. I never leave dissatisfied!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Shelby offer?

The UPS Store in Shelby offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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