United States Postal Service

2.9
61 reviews

About

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Visit your local Post Office™ at 209 Smith Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
209 Smith Ave, Shallotte, NC
28470, United States

Hours

Reviews

2.9
61 reviews
5 stars
24
4 stars
5
3 stars
0
2 stars
5
1 star
27
  • BB
    Brad
    Sep 15, 2025
    1.0
    I filled out a form telling them to hold my mail for a week. I got home and saw they didn’t listen and delivered my mail even tho they weren’t supposed to. Also the Post Office lost my package that was over $20, when asked about it, their response was “don’t have it here and don’t know what happened to it”. Awful Post Office with many issues over the last few years.
  • KG
    Kevin Godwin
    Sep 13, 2025
    1.0
    I came in the Tuesday after Labor Day to speak to the Postmaster regarding an issue with the Seaside Office and Dakota said he was on vacation. I the asked whom is taking his place and he said a lady's name, I forget the name, and I said can I speak with her and he said she was out bit would be back. I asked Dakota to take my name and number as this has been an ongoing issue with the Seaside Office for years. He wrote it down on a sticky note. I'm still waiting on that phone call 2 weeks later. I'm still waiting in a phone call from the Postmaster from 5 months ago as well. It seems the postal service in this area is beyond lacking in providing service of any sorts. I have such a disdain for these two branches that I'm at the point now of just filing a complaint with the Postal Inspector to find out where my missing mail and packages are?
  • BD
    Barbara Dean
    Jul 9, 2025
    5.0
    Always helpful, patient and kind here in Shallotte. Thank you one and all.
  • SS
    Savannah Simmler
    May 15, 2023
    2.0
    I go into the Shallotte post office often. With that being said I understand how much postal workers go through daily. However it seems that almost every time I go there the postal workers at the front have the worst attitude. For example I say “Have a good day” and get an eye roll. I ask a question (after I’ve googled and tried to call them) and they answer it with so much sarcasm. I tried really hard to cut them some slack/give some grace but it’s hard to when I actively avoid going to the post office in order to not interact with them. It’s incredibly sad.
  • VH
    Victoria Hine
    Jun 19, 2022
    4.0
    I enjoy going this post office because they are all very courteous. Plus money orders are very cheap.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.