United States Postal Service

2.9
61 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 209 Smith Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
209 Smith Ave, Shallotte, NC
28470, United States

Hours

Reviews

2.9
61 reviews
5 stars
24
4 stars
5
3 stars
0
2 stars
5
1 star
27
  • BB
    Brad
    Sep 15, 2025
    1.0
    I filled out a form telling them to hold my mail for a week. I got home and saw they didn’t listen and delivered my mail even tho they weren’t supposed to. Also the Post Office lost my package that was over $20, when asked about it, their response was “don’t have it here and don’t know what happened to it”. Awful Post Office with many issues over the last few years.
  • KG
    Kevin Godwin
    Sep 13, 2025
    1.0
    I came in the Tuesday after Labor Day to speak to the Postmaster regarding an issue with the Seaside Office and Dakota said he was on vacation. I the asked whom is taking his place and he said a lady's name, I forget the name, and I said can I speak with her and he said she was out bit would be back. I asked Dakota to take my name and number as this has been an ongoing issue with the Seaside Office for years. He wrote it down on a sticky note. I'm still waiting on that phone call 2 weeks later. I'm still waiting in a phone call from the Postmaster from 5 months ago as well. It seems the postal service in this area is beyond lacking in providing service of any sorts. I have such a disdain for these two branches that I'm at the point now of just filing a complaint with the Postal Inspector to find out where my missing mail and packages are?
  • CC
    CK
    Nov 6, 2023
    4.0
    Felt little uncomfortable. The employees seemed agitated. We had to take off battery sticker and I used to be able to just run black marker over it. Overall it was fairly quick and clean.
  • PF
    Payton Faircloth
    Jun 10, 2020
    5.0
    Freindly, helpful
  • TG
    Tatiana Gibson
    Dec 29, 2018
    1.0
    Service today was horrible! Not only did my package arrive late, my package was delivered to the wrong house! I seen the driver but I knew something was off when I did not see my package. My notifications let me know when and where it was delivered but when I went outside to look in my mailbox, nothing was there. I hope this will be the first and last time of this happening. Luckily, my neighbor gave me my items.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.