Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.1
(205 reviews)

Business Details

1200 S Horner Blvd, Sanford, NC
27330, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1200 S Horner Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1200 S Horner Blvd, Sanford, NC
27330, United States

Hours

Reviews

2.1
205 reviews
5 stars
44
4 stars
12
3 stars
5
2 stars
5
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with some employees praised for their kindness while others are criticized for unprofessional behavior.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Long Wait Times

Many customers reported long lines and slow service, suggesting a need for more staff during busy hours.

Passport Services

Frequent issues with passport appointments being canceled or staff being unavailable, leading to customer dissatisfaction.
  • JK
    John Kruckeberg
    5 days ago
    1.0
    Lost a package I literally dropped off inside the post office
  • DP
    David Porter
    Feb 17, 2026
    5.0
    Great trip, very helpful
  • KB
    Kim Bristol
    Feb 14, 2026
    5.0
    Helpful and fast. I wish my shipments were as fast as the service.
  • TM
    Tammy Morales
    Feb 3, 2026
    1.0
    I feel very disappointed with this location. I want in today to send a package i need tape to tape label on package the cashier was a asian lady with long black hair. Be mindful there was a long line. There were a lot of people there at the moment when the lady made a comment saying that I was wasting too much tape. She responded with “ Next night next time other customers ask for tape, I’m gonna have to say no cause you use yo much tape. I just thought this was so unprofessional to say these things out loud in front of other customers. If that wasn’t enough, another guy that works there as well tall guy who has been there a couple years made the same comment. “Oh, this is too much tape for the package. This was so embarrassing to experience in front of a lot of people so unprofessional I really do hope the Post Office highest people were committed to serve customers and that give excellent customer service.
  • MB
    Melissa Basham
    Jan 14, 2026
    1.0
    Walk in hours for passport application on website say 3-4pm on Wednesdays. Get my kids out of school early to be there at 245. Lady at the counter is more interested in her phone and acts like I’m inconveniencing her by showing up. She tells me that they don’t have “walk in hours” and they cannot change the website. Disappointed. The least you can do is update your website to reflect that you don’t even offer the service before people waste their time and gas.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others