United States Postal Service

2.1
194 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1200 S Horner Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1200 S Horner Blvd, Sanford, NC
27330, United States

Hours

Reviews

2.1
194 reviews
5 stars
41
4 stars
12
3 stars
5
2 stars
5
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional, leading to a mixed experience for customers.

Delivery Issues

Numerous complaints about misdelivered or lost packages were noted, with customers expressing frustration over packages being left in inappropriate locations or not delivered at all.

Passport Services

Many customers reported issues with passport appointments being canceled or staff being unavailable, leading to significant dissatisfaction.

Long Wait Times

Customers frequently mentioned long lines and insufficient staffing, particularly during busy hours, contributing to a frustrating experience.

Mixed Experiences

Overall, experiences varied widely, with some customers praising individual employees while others highlighted systemic issues within the post office.
  • EJ
    Elijah Jackson
    Nov 11, 2025
    1.0
    They’re very bad with communication, my package was supposed to be delivered yesterday and was out for delivery at 6:10am and when i tracked my package it’s “ failure to deliver”.
  • NB
    Natalija Bagašvili
    Oct 31, 2025
    5.0
    The best experience ever! So kind and professional workers! Im recommending 100%.
  • RF
    Randall Fore
    Oct 28, 2025
    1.0
    You need to make the mail truck drivers slow down when coming down a private drive! The lady that just went by my house at about 30 moh almost tore the truck up jumping the holes in my drive way when I said something she sped up!
  • AK
    Allan Kirchhoff
    Sep 29, 2025
    5.0
    Fast and easy for QR code labels.
  • FE
    Fredeline Engelbrecht
    Sep 22, 2025
    5.0
    I have always received friendly and efficient service at the Sanford post office. The staff anticipated my needs and helped out even before I could ask. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.