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The UPS Store #3655 in Sanford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Shops At Cameron Place.
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others, particularly the manager, are criticized for being rude and unprofessional.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, noting that they can get in and out quickly even during busy times.
Notary Services
There are significant complaints regarding the availability and professionalism of notary services, with multiple customers reporting issues with appointments and service.
Pricing Concerns
Several reviews mention dissatisfaction with pricing, particularly regarding shipping costs and packaging fees, leading to perceptions of being overcharged.
Staff Attitude
While some staff members are commended for their kindness and professionalism, others are described as rude and dismissive, impacting the overall customer experience.
TS
Taylor Sims
6 days ago
5.0
Extremely helpful and kind
MW
Melissa Wilkins
Nov 7, 2025
5.0
Every time I go here they are super helpful and nice!
DM
D. Moe
Sep 22, 2025
1.0
Terrible workers and customer service
BB
Broch Bell
Sep 21, 2025
5.0
These folks always work hard. They will get you in and out as fast as possible. Great experience everytime
NN
Nzhingha Nkhrumah
Sep 15, 2025
1.0
The tall girl with dark hair, glasses and facial piercings, who was at the front desk closest to the door today is not very friendly, kind, or responsive. Not good customer service or a good reflection of UPS.