Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 605 E Innes St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
183 reviews
5 stars
39
4 stars
12
3 stars
10
2 stars
11
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are described as rude and unresponsive.
Long Wait Times
Many customers reported consistently long wait times, often exceeding 30 minutes, due to insufficient staffing.
Delivery Issues
Numerous complaints about undelivered or misdelivered packages, with customers expressing frustration over lost mail and poor tracking.
Facility Conditions
The post office is criticized for cleanliness and maintenance, with reports of trash around the building and uncomfortable waiting conditions.
Passport Services
Passport application services received positive remarks for efficiency and helpful staff, although there were also complaints about appointment management.
- WMWill Mclean6 days ago1.0This has to be the slowest post office with long lines always!!!
- JOJosh O.Jan 3, 20261.0I walked in (about 10 minutes before noon, which is when they closed today, which I didn’t know). I asked about their boxes, she replied. Before walking away, she said “if you need me, I’ll be over here”. The only thing is that AS she was saying that, she roped off the line, which I was standing at the end of. So, basically, it was rude and unprofessional, and less than helpful. A waste of my time, and only the second time I’ve tried to use my local USPS. Both times were a waste of my time. Also, there’s a man that works my route, who literally won’t be fired. He never delivers HALF of the mail every time he does the route, and they haven’t fired him after over a year. A GOVERMENT employee!
- SMSonia MirandaOct 11, 20255.0Although this isn't my local post office, I prefer visiting this one because the staff is consistently friendly and courteous—unlike some other post offices. From the employees at the front desk to the lady at the passport office, You all are outstanding, You are the best!!
- MEMark EdwardsSep 12, 20251.0Pitiful service to the American people. We deserve better!! 18 mins and counting for 1 letter. Any manager at this location should be fired immediately! This exactly everything people are fed up with in our country. One has to make sure her bose speaker is jamming to awful music before she helps the 13 customers in line. I've never seen a postal work as slow as the guy working beside her. When did the companies ( or people)stop caring about the customers?? I made it out of there in 25 mins for 1 .94$ envelope.
- ZGZachary GoitiaAug 27, 20251.0BE WARNED! We had a passport appointment scheduled for today at 11am. We showed up early and asked to be let into the passport office. The employee at the desk just said “Cancelled” in response. We received no notice of this at all, no email, phone call, no communication at all. Terrible communication and customer service, would not recommend this location for getting a passport. Go to the Register of Deeds office of Salisbury instead, they saved the day.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 605 E Innes St offer?
They provide mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services?
Most passport services require an appointment through the online scheduler; limited walk-in hours are available at select locations.
How much does it cost to get a passport photo here?
The current fee for a passport photo is $15 at USPS.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application form.
What are the weekly hours of operation for the Salisbury Post Office at 605 E Innes St?
Monday to Friday: 8:00 AM - 5:00 PM, Saturday: 9:00 AM - 12:00 PM, Sunday: Closed.
Are there any holiday closures I should be aware of?
The Post Office is closed on Veterans Day (Nov 11), Thanksgiving (Nov 27), Christmas (Dec 25), and New Year's Day (Jan 1).
Are there nearby dining options if I visit the Post Office in Salisbury?
Yes, you can find KFC, Taco Bell, Wendy's, McDonald's, Captain D's Seafood, El Patron Mexican Grill, Hardee’s, and Waffle House close by for a meal before or after your visit.
What other postal or government services are close to the 605 E Innes St location?
Nearby are other Post Offices like US Post Office and Post Office-Salisbury as well as public services like Notary Notarial Agent and Salisbury Fire Station 1.
Are there nearby businesses for property management and insurance near this Post Office?
Yes, Wilson Property Services and insurance agencies such as NewSouth Insurance and Nationwide Mutual Insurance Company are located nearby.