Brand Certified
United States Postal Service
2.2(191 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
605 E Innes St, Salisbury, NC
28144, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 605 E Innes St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
191 reviews
5 stars
41
4 stars
12
3 stars
10
2 stars
12
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times and slow service, often citing only one employee working at the counter during busy hours.
Delivery Issues
Numerous complaints about mail and package delivery problems, including misdelivered items, packages marked as delivered but not received, and lack of communication regarding delivery status.
Staff Performance
While some customers praised individual staff members for their friendliness and helpfulness, many others criticized the overall attitude and professionalism of the employees.
Facility Conditions
Reviews highlighted poor conditions at the post office, including cleanliness issues and a lack of adequate staffing to handle customer volume.
- OSour stuffFeb 5, 20261.0It has been 2 weeks with no mail delivered to my house.My road is clear and there is no reason why the end of last week and today the post master hasn't delivered my mail. I am waiting on mine and my husband's w-2s which I know were supposed to be delivered last week. Don't know what the problem is but I sure hope they can get their crap together.
- JKJames T KirkFeb 4, 20261.0No urgency from anyone here. They all move through molasses. Thirty people in line with one person working the counter. I hate this place.
- FMFélix M.Jan 30, 20261.0They must have an awful training program for their delivery people because there have been MULTIPLE occasions where my packages are marked as "delivered" and they are no where to be found. When I ask my neighbors if they've gotten my packages, they've denied ever receiving them. Please teach your employees to deliver mail to the correct damn address!
- MFMike FullerJan 27, 20265.0Got an appointment to renew my passport for the next day. Jennifer was extremely nice and helpful. The entire process took about 30 minutes. It could not have been easier.
- BHbryan hansonJan 24, 20261.0If I could leave zero stars I would. I have mail coming and have been lookin for the mail truck to come and checked the box a couple times to make sure I got what I was expecting. Well I got a notification saying no access to delivery location. But yet I go back and check my cameras and no mail truck to be seen going by or coming back from the other direction to deliver to the other side of the street. WELL YEA YOU HAVE NO ACCESS IF YOU DONT EVEN GO TO THE HOUSE!!!😠😡🤬 Yall seriously gotta do better. Yall have way too many complaints and negative reviews about this type of thing.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 605 E Innes St offer?
They provide mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services?
Most passport services require an appointment through the online scheduler; limited walk-in hours are available at select locations.
How much does it cost to get a passport photo here?
The current fee for a passport photo is $15 at USPS.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application form.
What are the weekly hours of operation for the Salisbury Post Office at 605 E Innes St?
Monday to Friday: 8:00 AM - 5:00 PM, Saturday: 9:00 AM - 12:00 PM, Sunday: Closed.
Are there any holiday closures I should be aware of?
The Post Office is closed on Veterans Day (Nov 11), Thanksgiving (Nov 27), Christmas (Dec 25), and New Year's Day (Jan 1).
Are there nearby dining options if I visit the Post Office in Salisbury?
Yes, you can find KFC, Taco Bell, Wendy's, McDonald's, Captain D's Seafood, El Patron Mexican Grill, Hardee’s, and Waffle House close by for a meal before or after your visit.
What other postal or government services are close to the 605 E Innes St location?
Nearby are other Post Offices like US Post Office and Post Office-Salisbury as well as public services like Notary Notarial Agent and Salisbury Fire Station 1.
Are there nearby businesses for property management and insurance near this Post Office?
Yes, Wilson Property Services and insurance agencies such as NewSouth Insurance and Nationwide Mutual Insurance Company are located nearby.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website