The UPS Store

3.3
206 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0295 in Salisbury offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Beside Katana Japanese Restaurant And Subway.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
475 W Jake Alexander Blvd West, Salisbury, NC
28147, United States

Hours

Reviews

3.3
206 reviews
5 stars
104
4 stars
12
3 stars
8
2 stars
6
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick service and efficiency, especially for package drop-offs and returns, though some report long wait times.

Pricing Issues

Several reviews mention dissatisfaction with additional charges for services like tape and printing labels, leading to perceptions of unfair pricing.

Management Concerns

There are complaints about management and staff training, with some customers noting a decline in service quality and professionalism compared to previous experiences.

Convenience

The location is generally seen as convenient for returns and shipping, but some customers express frustration with the handling of Amazon returns.
  • JJ
    Jade
    4 days ago
    5.0
    I love this location, the workers there are amazing and really helpful 😁
  • MK
    Michelle Kauffman
    Oct 26, 2025
    5.0
    It was nice that I could take my package here to return. The lines are not as long.
  • TM
    T M
    Oct 26, 2025
    1.0
    Out of the last 15 times we have been here, we have waited almost 20 to 30 minutes in line holding our packages. On top of this, after they get paid for shipping, they also want to charge you a tape fee of two dollars. This honestly is ridiculous.
  • AD
    Aalyrah “Aj” Dotson
    Oct 21, 2025
    5.0
    I always come to this store when I need to get my stuff mailed off. The employees are all very nice and polite.
  • MP
    Melissa Palmer
    Oct 18, 2025
    5.0
    Eric was extremely professional and pleasant to work with. Great experience. Will definitely use this UPS store in the future.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0295 in Salisbury offer?

The UPS Store #0295 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.