Brand Certified
The UPS Store
3.3(218 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
475 W Jake Alexander Blvd West, Salisbury, NC
28147, United States
Certified by The UPS Store • Mar 01, 2026
(704) 638-0661
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nc/salisbury/475-w-jake-alexander-blvd-west
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0295 in Salisbury offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Beside Katana Japanese Restaurant And Subway.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.3
218 reviews
5 stars
112
4 stars
12
3 stars
10
2 stars
7
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Eric and Breanna are praised for their helpfulness, others, particularly Mike and some newer staff, are criticized for rudeness and unprofessional behavior.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, especially during busy times, although there are complaints about long wait times and issues with package handling.
Professionalism
There are significant concerns regarding the professionalism of some staff members, with reports of rude behavior and lack of assistance, which negatively impacts customer experiences.
Pricing Issues
Customers express frustration over additional charges for services like printing labels and tape, which they feel should be included or offered for free.
Inconsistent Experiences
Overall experiences vary widely, with some customers reporting excellent service while others have had negative interactions, indicating a lack of consistency in service quality.
- ELeli lindsey5 days ago1.0I ALWAYS go here to drop off anything I am returning. The guy named Eric I think it is is very polite and efficient. I went there today and encountered a black girl with glasses that was very passively aggressively rude as hell. She was dry and very impolite to everything I asked. She didn't SAY anything nasty it was her dry rude demeanor like she didn't wanna be there AT ALL. Never have I been treated this way at this store. You don't wanna work then don't work. I am a manager at a BP and this type of rude NONCHALANT behavior turns customers away.
- APAshley PayneDec 19, 20253.0I tried to delete my earlier review it was meant for a diff place but apparently it did not delete it. I apologize.
- MNMaureen NwozoDec 12, 20255.0Eric ,Aaron, and Patel are all really nice and patient staff. I Really appreciate their professionalism. Mr Eric goes far beyond to help me every time and I really appreciate that. 5/5 stars for me!!
- DBDr. Alisha Byrd-ClarkDec 11, 20255.0Today I received the most AMAZING customer service from Eric. I had 5 large packages to return and he allowed me to stay after closing to return them to AMAZON anf UPS. I am so appreciative of the way he showed compassion while I was beyond frustrated.
- WBWolf BallardDec 10, 20255.0I come here a lot and the management is great, Breanna P. Served me today and they always are professional and fast.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #0295 in Salisbury offer?
The UPS Store #0295 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the regular business hours of The UPS Store #0295?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #0295 open on Sundays?
Yes, The UPS Store #0295 is open on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store #0295 provide mailbox rental services?
Yes, mailbox rental services are available for customers to receive mail and packages securely.
What payment methods are accepted at The UPS Store #0295?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #0295 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and unisex restrooms available for customers.
Where is The UPS Store #0295 located?
It is located at 475 W Jake Alexander Blvd West, Ste 102, Salisbury, NC 28147, United States, beside Katana Japanese Fusion and Subway.
Are there dining options near The UPS Store #0295?
Yes, customers can enjoy meals nearby at Katana Japanese Fusion, a Japanese sushi restaurant, and Subway, a sandwich shop and fast food restaurant.
Where can customers find packaging supplies near The UPS Store #0295?
Handle With Care Packaging Store, a nearby packing and shipping center, is available for packaging supply needs.
What nearby facilities can help with document shredding?
Shred Nations, located nearby, offers shredding services and can assist with secure document disposal.
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