The UPS Store

3.3
216 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0295 in Salisbury offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Beside Katana Japanese Restaurant And Subway.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
475 W Jake Alexander Blvd West, Salisbury, NC
28147, United States

Hours

Reviews

3.3
216 reviews
5 stars
111
4 stars
12
3 stars
10
2 stars
7
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick service and efficiency, especially for returns, but some express frustration over long wait times and issues with package handling.

Professionalism

While some staff members are noted for their professionalism and willingness to assist, others have been criticized for their lack of courtesy and poor communication.

Pricing Issues

Several reviews mention dissatisfaction with additional charges for services like printing labels and using tape, leading to complaints about perceived unfair pricing.
  • AP
    Ashley Payne
    Dec 19, 2025
    3.0
    I tried to delete my earlier review it was meant for a diff place but apparently it did not delete it. I apologize.
  • MN
    Maureen Nwozo
    Dec 12, 2025
    5.0
    Eric ,Aaron, and Patel are all really nice and patient staff. I Really appreciate their professionalism. Mr Eric goes far beyond to help me every time and I really appreciate that. 5/5 stars for me!!
  • AB
    Alisha Byrd-Clark
    Dec 11, 2025
    5.0
    Today I received the most AMAZING customer service from Eric. I had 5 large packages to return and he allowed me to stay after closing to return them to AMAZON anf UPS. I am so appreciative of the way he showed compassion while I was beyond frustrated.
  • WB
    Wolf Ballard
    Dec 10, 2025
    5.0
    I come here a lot and the management is great, Breanna P. Served me today and they always are professional and fast.
  • ZC
    Zachary Clark
    Dec 9, 2025
    5.0
    Breanna was very kind and helpful. She processed my return very quickly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0295 in Salisbury offer?

The UPS Store #0295 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.