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Visit your local Post Office™ at 12311 Roxboro Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I cannot express enough my ongoing frustration and distress with the USPS carrier assigned to our route in Rougemont. Despite repeated requests, our carrier refuses to bring Certified Mail to our door for signature, causing significant hardship and distress.
Due to our medical conditions and disabilities, it is extremely difficult for us to retrieve our mail from the Post Office. The constant need to respond immediately to Certified Mail adds undue stress, and the failure to deliver it directly to our door exacerbates our situation.
I have raised this issue with USPS Rougemont on numerous occasions, yet no action has been taken. It seems as though the carrier and the local office have little regard for the needs of customers who rely on dependable mail service. During one visit to the Post Office, I overheard the staff laughing in a group about their refusal to provide this basic service, which only deepens my sense of frustration and helplessness.
This lack of service is not only an inconvenience but is causing real emotional and physical distress. I urge you to investigate this matter and ensure that all customers, particularly those with disabilities, are provided with the postal services they are entitled to, including timely and convenient delivery of Certified Mail.
SR
Susan Barnes Rice
Aug 6, 2025
5.0
It has been pouring down rain for 12 hours now; and my courier from the Rougemont USPS drove a quarter mile up the driveway, and then walked in the rain another 200+ feet to make certain she left my package on my porch out of the weather. I appreciate that.
JC
Julio Cesar
Jun 6, 2025
5.0
Excelente servicio. Thanks Marshall
EF
Elliott Fisher
Nov 6, 2012
4.0
I called many of the larger post offices in the triangle to set up an appointment to get a new US Passport, but all appointment slots were way out in the future. Then I called the Rougemont office and was able to get in the following day. The people there were much friendlier than those I spoke to at the other offices.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 12311 Roxboro Rd offer?
This Post Office provides mail and package sending services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online; limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Open Monday to Friday from 8:30 AM to 12:30 PM and 1:30 PM to 4:00 PM; closed on Saturdays, Sundays, and major holidays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person with two valid IDs and a completed application form.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it may vary; please check with this local Post Office specifically.
Where is the nearest gas station if I'm visiting the Post Office?
Nearby gas stations include BP, Exxon, and Rougemont Food Mart, which you can visit before or after your Post Office errands.
Are there dining options close to the United States Postal Service at 12311 Roxboro Rd?
Yes, you can find the Red Mountain Gaming Cafe and Romas Pizza Rougemont nearby for food and refreshments.
Where can I find retail stores near this Post Office for additional shopping?
Nearby retail options include Dollar General and Village Convenience for various shopping needs.
If I need automotive repair while visiting, where can I go nearby?
Blalock Automotive and blalock's automotive offer professional automotive repair services close to the Post Office.