Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3335 in Rocky Mount offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Beside Tj Maxx And Petsmart And Zaxbeys.
Details
- DeliveryNot available
Location
Hours
Reviews
4.7
138 reviews
5 stars
126
4 stars2
3 stars2
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting individual employees like Adam for going above and beyond.
Efficiency
Customers noted the quick service and efficient handling of tasks, often mentioning minimal wait times even during busy periods.
Mixed Experiences
While many reviews were positive, there were a few complaints regarding pricing and management issues, indicating some inconsistency in customer experiences.
Problem Resolution
Several customers appreciated the staff's efforts in resolving issues, such as lost packages or shipping complications, showcasing a commitment to customer satisfaction.
- VCvictoria clarkDec 12, 20251.0I was charged 160$ and guaranteed my keys would be shipped overnight to my home. It took 3 days to arrive and I was told I would be refunded my entire 160$ by the staff.I was asked to give my name address and phone number so that a form could be filled out for my return and a check would be sent to the address where the package was delivered. i did not hear anything back for 4 weeks, so i went into the store and spoke with the manager who said due to weather my money would not be refunded. Then he changed it to due to “the plane crash around that time and people died” i would not be refunded. i hope i never have to use there services again .
- PPPatricia ParsonsDec 12, 20255.0Always friendly and kind. Fast service, I called with a question about delivery (today) Friday when they were almost closed and they still picked up the phone and answered my questions. 10/10 would recommend
- FXFloyd A 2711 and at xxteetee2xxDec 12, 20254.0I dropped my boxes off at the UPS store to be shipped out and their prices are very reasonable 👍 to the staff
- VVVirginiaNov 17, 20255.0The employees are always busy but move people quickly. Very friendly staff
- MBMonique BranscombSep 11, 20255.0Everyone here is so helpful, kind, and amazing customer service. They helped my client and went above and beyond. Thank you so much! Adam you are AWESOME!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #3335 in Rocky Mount offer?
The store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #3335 located?
It is located at 1444 Jeffreys Rd, Rocky Mount, NC 27804, US, beside Tj Maxx, Petsmart, and Zaxby's.
What are the store hours for The UPS Store #3335?
Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and closed on Sunday.
Is The UPS Store #3335 open during major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19 but operates regular hours on other holidays like November 11, November 28, and December 26.
What payment options are accepted at The UPS Store #3335?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get mailbox rental services at The UPS Store #3335?
Yes, mailbox rental services are available along with mailbox services for mail and packages.
Does The UPS Store #3335 offer packing and shipping supplies?
Yes, the store provides office products, mailing supplies, moving boxes, stamps and postage, and packing supplies.
How can nearby stores like PetSmart and Zaxby's enhance my visit to The UPS Store #3335?
You can conveniently visit PetSmart for pet supplies or grooming and grab a meal at Zaxby's before or after handling your shipping or printing needs at The UPS Store.
Where is The UPS Store #3335 located in relation to Tj Maxx?
The UPS Store #3335 is located beside Tj Maxx, making it easy to combine errands between the two stores.
Are there other professional services available near The UPS Store #3335?
Yes, nearby you can find Shred Nations for shredding services, NTB Consulting for accounting, and Banfield Pet Hospital for pet care.