United States Postal Service

2.6
197 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1 Floretta Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Floretta Pl, Raleigh, NC
27676, United States

Hours

Reviews

2.6
197 reviews
5 stars
67
4 stars
9
3 stars
4
2 stars
11
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, highlighting rude staff and a lack of assistance.

Staffing Issues

Numerous reviews indicated that the location is understaffed, leading to long wait times and inefficient service.

Package Handling

Customers frequently experienced issues with package tracking and delivery, including lost packages and delays.

Positive Experiences

Some customers praised specific staff members for their helpfulness and efficiency, particularly in passport services.

Facility Conditions

Several reviews mentioned the lack of public restrooms and the need for better management of the facility.
  • HA
    Heath Anderson
    5 days ago
    1.0
    Hey USPS, I live in apex, why did you send my package to Jacksonville, FL after it got to Raleigh???
  • SS
    Snapple20
    Sep 20, 2025
    1.0
    If y’all can send me my bills, why can’t you send me my letters? Rewritten so ‘legibly’ at this point it’s a question of illiteracy… Again how are adverts finding me but actual mail is returned to sender via Distribution center #276 ?
  • KK
    Kim
    Jul 28, 2025
    1.0
    They took more of the cost when is less plus when you fill your application wrong they get mad at you and have to apologize to them
  • KC
    Kara Marker Credle
    Jul 17, 2025
    5.0
    Deborah and Sharon were super helpful for me mailing 50 envelopes while the machine was broken
  • VO
    valentina oli
    Jul 10, 2025
    5.0
    Truck driver review! Entrance I posted a picture, when arrived just go inside park and ring the door bell at doork 5 or 6 , someone will come out to give you a dock , they unloaded the trailer super fast! No overnight parking available, all street have signs of tow zone NO PARKING … a Walmart nearby you can park like if you will do a delivery in the back . And finger crossed bc they do not allow truck parking . All good here. PD: don’t stop at the intercom (buzzer) at the entrance, nobody answer that.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.