Brand Certified
United States Postal Service
2.6(201 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1 Floretta Pl, Raleigh, NC
27676, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1 Floretta Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
201 reviews
5 stars
69
4 stars
9
3 stars
5
2 stars
11
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and kindness, others are criticized for rudeness and unprofessional behavior.
Efficiency
Customers report long wait times and inefficiencies, particularly during busy hours, with some expressing frustration over understaffing and slow service.
Package Handling
There are numerous complaints about packages being delayed, misrouted, or lost, particularly at the Raleigh Distribution Center, leading to significant customer dissatisfaction.
Passport Services
Passport services receive positive remarks for efficiency and helpful staff, although some customers experienced long wait times.
Overall Experience
Overall, experiences vary widely; while some customers appreciate the friendly staff and quick service, many express frustration with the operational issues and service quality.
- TCTiffany ChildressJan 16, 20265.0I went here to apply for a new passport. Everyone was amazing. Dawn was so helpful to me and went above and beyond to help me get my passport application together and completed. I really appreciate her help, kindness, and positive attitude. It was late on a Friday and she allowed me to get stuff to complete my application when I feel like a lot of people would have just made me come back another day. I would highly recommend coming here for your passport needs!
- WCwayne copleaJan 12, 20261.0OMG...not only are the CSR's rude and unprofessional but I delivered a Doordash to a worker in the back and they were downright evil! BTW: Insured packages are a scam! Claim process complete runaround quagmire. No help intentionally... no doubt.
- AAAyub AliDec 11, 20255.0dont fully understand all the negative reviews... these folks are federal employees and waay underpaid. They're trying their best and i appreciate all that they do :)
- KHkibrom HidruDec 6, 20253.0Bad attitude but loaded quick. If the load is to Greensboro, NC run, 14 hours waiting for duck door in Greensboro
- HAHeath AndersonNov 19, 20251.0Hey USPS, I live in apex, why did you send my package to Jacksonville, FL after it got to Raleigh???
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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