Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1 Floretta Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of experiences with customer service, with some staff being described as friendly and helpful, while others were reported as rude and dismissive.
Efficiency
Many customers expressed frustration with long wait times and delays in package processing, particularly at the Raleigh Distribution Center.
Staffing Issues
Numerous reviews highlighted a lack of staff leading to slow service and long lines, with calls for more employees to improve efficiency.
Package Handling
There are significant concerns regarding the handling of packages, with reports of misdelivery, delays, and packages going missing.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, praising specific staff members for their helpfulness and efficiency.
AA
Ayub Ali
Dec 11, 2025
5.0
dont fully understand all the negative reviews... these folks are federal employees and waay underpaid. They're trying their best and i appreciate all that they do :)
KH
kibrom Hidru
Dec 6, 2025
3.0
Bad attitude but loaded quick. If the load is to Greensboro, NC run, 14 hours waiting for duck door in Greensboro
HA
Heath Anderson
Nov 19, 2025
1.0
Hey USPS, I live in apex, why did you send my package to Jacksonville, FL after it got to Raleigh???
SS
Snapple20
Sep 20, 2025
1.0
If y’all can send me my bills, why can’t you send me my letters? Rewritten so ‘legibly’ at this point it’s a question of illiteracy…
Again how are adverts finding me but actual mail is returned to sender via Distribution center #276 ?
KK
Kim
Jul 28, 2025
1.0
They took more of the cost when is less plus when you fill your application wrong they get mad at you and have to apologize to them
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 1 Floretta Pl?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at the USPS location at 1 Floretta Pl.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, you generally need to schedule an appointment online for passport services, although limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at the USPS?
The fee for a passport photo at USPS is currently $15.
Can I reserve a PO Box online for this Post Office?
Yes, you can search and reserve available PO Boxes online securely and complete the setup in person at your local Post Office.
Are PO Boxes accessible after regular business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though access hours may vary, so it is best to check with your local Post Office.
What are the usual hours of operation for this USPS location?
This USPS location is closed Monday through Sunday and also observes closures on major holidays including Veterans Day, Thanksgiving, Christmas, and New Year's Day.
How can I schedule an appointment for passport services at this Post Office?
You can schedule an appointment using the USPS online scheduler at https://tools.usps.com/rcas.htm.
What nearby places might be useful when visiting the United States Postal Service at 1 Floretta Pl?
Nearby places such as Westgate Post Office offer alternative postal services, while Fresh Air Home Solutions can assist with home services. Martin's Bail Bonds and Cabinet IQ of Raleigh are also close by for legal bonding and home improvement needs, respectively.
Are there any shopping or service options close to the USPS location for combined errands?
Yes, nearby businesses like Wish Upon A Quilt (fabric and gift shop), The Pretty Mane & Company Hair Salon, and Wonderly Lights of Raleigh (lighting store) provide convenient shopping and personal services to visit before or after your postal errands.
How can nearby transit and services help me access the United States Postal Service at 1 Floretta Pl?
Nearby locations such as US Collection Point and Westgate Post Office can serve as landmarks and additional service points, helping you navigate your way to the USPS location and manage related shipping or storage needs efficiently.