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Visit your local Post Office™ at 311 New Bern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.3
93 reviews
5 stars
42
4 stars
9
3 stars
4
2 stars
8
1 star
30
- LBLisa BethAug 27, 20255.0This is by far my favorite post office in raleigh. Mailing things is hard. Not only is this post office one of the only ones in raleigh open until 5, it is also the only one with Tonia. Tonia makes you feel like even though mailing things is hard, she is here with you and will make it easier. Instead of feeling rushed, dumb, frustrated, and like I’m making mistakes like I do at most post offices and mailing places, I feel seen and valued. Truly phenomenal. And beyond being helpful, she always asks me how my day is no matter how busy she is. She always makes my day better and makes a usually stressful task doable. Thank you Tonia!!!
- CJCarrie JacobsJun 27, 20251.0The USPS website and Google state this is location is open until 5pm but when you show up it’s posted in a printed sign it’s closed at 4:45pm. After leaving work early and rushing to get there by 5pm to drop a package (because conveniently all of the nearby post office boxes no longer have a way to inset small packages, only letters) to find it closed was infuriating. Additionally I have stopped here on other days (in the middle of the day) to find it just closed completely despite it being posted online as being open. Not cool. Post your actual hours of operation.
- NHNicky HallJun 25, 20255.0I want to say the last 30 years of using the USPS services, I have never been greated with the kindess, that I received from Tonya. I pray she stays. I am not sure why postal workers can be so rude and unfrriendly. I hope Tonya can pave the way to more friendly postal employees. Thank you Tonya, for your beautiful personality and professionalism. I will gp out of my way to get service from this Location. Lynn
- THTom HillJun 8, 20254.0Average post office. Provides Passport support on site. One thing i can say, is the 2 front desk workers are ALWAYS kind and kmow what theyre doing!
- VPVirginia PitlerMay 28, 20255.0Best post office all because of Ms Tonya! She is always going out of her way to help everyone that comes in, answer their questions, and determine what they need.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Raleigh?
The United States Postal Service is located at 311 New Bern Ave, Raleigh, NC 27601.
What are the standard operating hours for the USPS at 311 New Bern Ave?
The USPS operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I apply for a passport at this Post Office?
Yes, this USPS location accepts first-time passport applications and can also process passport photos by appointment.
Is an appointment required for passport services at this USPS?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
How do I reserve a PO Box at the United States Postal Service on New Bern Ave?
You can search and reserve PO Boxes online securely at the USPS website; then complete setup in person at the Post Office.
Are PO Boxes accessible after regular business hours at this location?
Most USPS Post Offices, including this one, offer 24/7 lobby access to PO Boxes, though hours may vary; check locally for specifics.
Which nearby cafes can I visit before or after my postal errands?
You can visit nearby cafes such as New Oakwood Cafe, Oakwood Cafe, and Gringo A Go Go for a meal or coffee.
Are there other postal services or courthouses near the 311 New Bern Ave USPS location?
Yes, nearby there are other postal offices like Post Office Capitol and USPS, as well as the Federal Court House and United States District Court for the Eastern District of North Carolina.
Where can I find nearby government or legal services around the USPS at 311 New Bern Ave?
Nearby legal and government services include US Marshals Services, Terry Sanford Federal Building, US Attorney, Brewer Law Firm, Bosquez Porter Family Law, Porter Staples, Winborne Law Office, and Janvier Law Firm.
What additional services does the USPS at 311 New Bern Ave offer besides mail and shipping?
This USPS location offers money orders, PO Boxes, passports, gift cards, and more to meet various mailing and payment needs.