Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 236 Sunnybrook Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
212 reviews
5 stars
36
4 stars
11
3 stars1
2 stars
9
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with long wait times and inadequate responses to inquiries.
Delivery Issues
Numerous complaints about packages marked as delivered but not received, as well as frequent misdelivery of mail.
Staffing Problems
The location is often understaffed, leading to long lines and slow service, especially during peak hours.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment was negative regarding service quality.
Accountability Concerns
Customers expressed frustration over a lack of accountability for lost or misdelivered packages, with no effective resolution process.
- MDMiranda DeJesus3 days ago1.0I’ll save the details but if you can do literally anything to ensure this post office isn’t your main one. Please, by all accounts make sure.
- DHDeidra HawkinsNov 10, 20251.0I had moved from a address in raleigh. Went online to request mail to be held for my family. They never held the mail. They kept delivering my mail to old address and put the blame on different carriers and staff. They were dropping off my credit cards and important mail to someone that lived in my old address and the person that lives there currently will not answer the door.
- GGGuadalupeNov 4, 20251.0Llevo 3 meses en mi nuevo domicilio y no me han dado la llave de mi buzón. Solo me dicen que no está lista.
- DGDevi GrahamOct 19, 20251.0I asked if I could get 4, $5 dollar bills from a $20, after my transaction one day. She said yes so I handed her the $20. She put it in her drawer & handed me a $5 bill & then pulled some $1 bills out and started counting them. I said, "I asked for 4 five dollar bills please" She replied, "You gave me a five". I was somewhat bewildered but she argued and rudely told.me that I didnt give her a $20! I asked for a supervisor and said I would wait all day until I got my $15 but they gave me a phone number to call if I wanted to file a complaint, which I did. The people at this USPS are more often rude than not. I use it because I have to walk there every month to get a money order and dont drive. Be warned. Make sure you count your change if you pay with cash because Ive also been shorted on more than 3 occasions and the line has been out the door every month Ive gone for the last 2 1/2 years!
- DCDanair CompanyOct 17, 20251.0The phone number on this profile leads to an automated service that is totally unhelpful! 20 minutes on the phone, nothing accomplished and hung up on me... Extremely frustrating. I hada simple question, 20 minutes later, no solution...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 236 Sunnybrook Rd?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
Monday through Friday: 9:00 AM to 4:30 PM; Saturday: 10:00 AM to 12:00 PM; closed on Sundays and certain holidays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at the USPS website, then complete the setup in person with valid ID.
Are PO Boxes accessible after regular business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for details.
Which nearby postal or courier services can help with shipping or notary needs?
ABA Courier nearby provides courier and delivery services and notary public services; other nearby options include the US Post Office and Sunnybrook Post Office.
What nearby medical or health services are accessible after visiting the Post Office?
Nearby health services include SleepMed, Grace Healthcare Center, Colson Dental Group, and Raleigh VA Clinic for various medical needs.
Are there any community services or government offices near the Post Office that customers might find useful?
Yes, nearby are the Wake County Health & Human Services, Wake County Child Protective, and the Wake County Business Advisory Council offering various community and government services.
How can I contact the United States Postal Service at 236 Sunnybrook Rd?
You can call the local phone at +1 919-420-5230 or visit their website for more information and services.