Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2777 Brentwood Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
274 reviews
5 stars
47
4 stars
14
3 stars
6
2 stars
14
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or condescending.
Package Delivery Issues
Numerous reviews highlighted problems with package deliveries, including lost packages, incorrect deliveries, and lack of accountability from staff.
Staff Friendliness
While some customers praised individual staff members for their helpfulness and friendliness, overall sentiment indicated a lack of consistent positive interactions.
Operational Efficiency
Customers frequently noted long wait times and understaffing, leading to frustration and dissatisfaction with service speed.
Communication Problems
Many reviews mentioned difficulties in reaching the post office by phone, with reports of calls going unanswered or being hung up on.
- MMM5 days ago1.0Everyone here are soooo rude, everytime I talk to someone they are just so annoyed immediately as if we're inconveniencing them for making them do their job.
- MLmary lattimoreSep 25, 20255.0Cheerful, helpful and professional women working at this post office. No line and quick easy time. It’s rare to smile at the post office !
- MAMike AlfordAug 26, 20251.0Package was to be delivered but they decided not to run mail service in my neighborhood so no delivery Who make the decision not to deliver the package and if it is life or death
- RVRyan VAug 24, 20253.0They don’t have a package drop when you come outside of retail hours. Most other post offices offer this.
- JJJzusLuvliftedmeAug 14, 20255.0Workers are kind. They remember frequent customers. Even when line is long they apologize.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2777 Brentwood Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, and buy gift cards among other services.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Yes, you generally need to schedule an appointment online for passport services. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 9:00 AM to 4:30 PM, Saturdays from 10:00 AM to 12:00 PM, and it is closed on Sundays.
Is the United States Postal Service at 2777 Brentwood Rd open on holidays?
No, it is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I rent a PO Box at this Post Office?
You can search and reserve PO Boxes online, then complete your setup in person at the Post Office with two valid IDs and your application.
What is the cost of a small PO Box at this location?
Prices vary by location; you can check pricing by entering the ZIP Code on the USPS PO Box management website.
Are there nearby places to eat around the United States Postal Service at 2777 Brentwood Rd?
Yes, nearby you can enjoy meals at BlackMenu food truck, El Dorado Mexican Restaurant, and Soo Cafe RALEIGH which offer diverse dining options.
What other postal services are located near this United States Postal Service?
Nearby postal services include the Brentwood Post Office and another US Post Office for your mailing and shipping convenience.
Where can I find shopping and personal care services near this Post Office?
You can visit Stony Brook Shopping Center for shopping, and nearby salons like Royal Grooming Bar, Thevirginhairshop.Com, and Taperz Barbershop & Salon Suites for beauty services.