The UPS Store

4.6
134 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7347 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3223 Avent Ferry Road, Raleigh, NC
27606, United States

Hours

Reviews

4.6
134 reviews
5 stars
121
4 stars
1
3 stars
0
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful, with many highlighting specific employees like Brandon and Wendy for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service, with customers frequently mentioning fast processing times for shipping and returns.

Cleanliness and Organization

The store was consistently described as clean, organized, and well-managed, contributing to a positive customer experience.

Negative Incidents

Some customers reported negative experiences, including instances of poor service from specific employees and concerns about inappropriate behavior.
  • LN
    Lauren Nicole
    Jan 2, 2026
    5.0
    Forget USPS!! I will now only be using UPS to ship or send anything!! 10/10 experience. The staff here were super helpful, great, and very patient for my extremely tedious service. Highly recommend for sending wedding invitations. Thank you Maggie and Dae for such great service.
  • KJ
    Kathryn John
    Dec 20, 2025
    5.0
    They are the best in there!! Always a great experience.
  • IC
    Ian Crossman
    Dec 19, 2025
    5.0
    very friendly, professional, and makes the shipping process a worry free task. I felt taken care of and that my items shipped would be handled well.
  • AM
    Asriel M
    Dec 11, 2025
    1.0
    I recommend avoiding this location if you’re a poc/ black. When I went in this afternoon around 1:30 the two younger white male workers there made racist jokes in front of me about black people. If they are comfortable making racist jokes in front of customers they are likely more than comfortable tampering with your packages if you’re non white .
  • SS
    Sami Suha
    Dec 11, 2025
    5.0
    Always very professional, helpful and kind staff. They truly go above and beyond to help you.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Raleigh?

The UPS Store in Raleigh is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 12:00 PM to 5:00 PM.