The UPS Store

4.7
127 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7347 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3223 Avent Ferry Road, Raleigh, NC
27606, United States

Hours

Reviews

4.7
127 reviews
5 stars
115
4 stars
1
3 stars
0
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with particular commendation for employees like Brandon and Wendy.

Inconsistency

Some reviews highlighted inconsistent service experiences, particularly with specific employees like Maggie and Amanda, leading to dissatisfaction.

Efficiency

Many customers appreciated the quick and efficient service, noting that they were able to complete their transactions swiftly.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a positive customer experience.

Hours of Operation

There were complaints regarding incorrect posted hours, with customers expressing frustration when the store was not open as expected.
  • SH
    seline Hill
    2 days ago
    5.0
    I always receive excellent and friendly service. It is evident the team enjoy working together. They make you feel like a valued customer.
  • JD
    Jacob Dagger
    Nov 5, 2025
    5.0
    Great customer service. We had a couple of packages that were rerouted here by UPS due to an incomplete address. Brandon was really helpful tracking them down, and made sure to call as soon as they arrived and have them waiting for us. The entire team was very friendly and helpful on that first visit and other subsequent visits.
  • FF
    Fáhima
    Oct 28, 2025
    1.0
    Bad customer service from the employee Maggie she was really rude and getting frustrated no help at all speak to her about her behavior because this is the worst customer experience I got from her
  • SW
    Scott Wilson
    Oct 7, 2025
    5.0
    The in-store team is exceptional at this store. I’m lucky to have them right around the corner from our house. I look forward to going there each time.
  • CS
    Christina Sheppard
    Sep 10, 2025
    5.0
    I was at this UPS store couple days ago just dropping off a return. I’ve never been to that UPS store and I live around the corner. Brandon was the gentleman that helped me. He was extremely friendly and personable. You can tell he likes connecting with the customers. I would definitely use that UPS store for future business.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Raleigh?

The UPS Store in Raleigh is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 12:00 PM to 5:00 PM.