The UPS Store

3.7
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4084 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 4 Blocks North Of 540 Beltline At Durant Road With Kohl's & Harris Teeter.

Details

  • DeliveryNot available

Location

The UPS Store
9660 Falls Of Neuse Rd, Raleigh, NC
27615, United States

Hours

Reviews

3.7
144 reviews
5 stars
92
4 stars
3
3 stars
1
2 stars
5
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and attentive, with many customers highlighting individual employees like Steve and Amanda for their exceptional service.

Efficiency

Customers appreciate the quick processing times for shipping and returns, often noting that their needs are met promptly and without hassle.

Mixed Experiences

While many reviews are positive, there are notable complaints about rude service and unprofessional behavior from some staff members, indicating inconsistency in customer experiences.

Notary Services

The notary services offered at this location receive positive feedback for being efficient and thorough, with several customers expressing satisfaction with their notarization experiences.

Store Management

There are concerns regarding management and operational issues, including inconsistent hours and staff training, which have led to negative customer experiences.
  • TJ
    Tammy Jones
    1 day ago
    5.0
    Esther was very helpful and pleasant I appreciate her helping me with printing the label. She was smiling and very helpful with my return.
  • LW
    Laura Winstead
    2 days ago
    1.0
    I was forced to pay an arbitrary $15 surprise pickup fee for a package that my pharmacy sent via FedEX to this UPS Location. I listened to the manager on the phone make up this random $10-$15 fee for the honor of the package being graced by this location. This was a scam.
  • EP
    Elissa Pagnani
    Nov 8, 2025
    5.0
    Always extremely helpful, efficient, & polite. Amanda in particular is great!
  • JC
    John Campbell
    Oct 26, 2025
    5.0
    Great service! Passport photo notary and tracked shipping all in one visit on Sunday afternoon. Amanda was very helpful and got it done right away!
  • TC
    Taylor Carr
    Oct 26, 2025
    5.0
    The best UPS Store in the area. it's worth going out of your way for the outstanding service and depth of knowledge and care provided by the top-tier staff.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store in Raleigh?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.