The UPS Store

3.6
78 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6214 in Raleigh offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sutton Square Center, Nw Corner Of Spring Forest & Falls Of Neuse.

Details

  • DeliveryNot available

Location

The UPS Store
6325 Falls Of Neuse Rd, Raleigh, NC
27615, United States

Hours

Reviews

3.6
78 reviews
5 stars
45
4 stars
6
3 stars
1
2 stars
2
1 star
24
  • MH
    Maria Harris
    2 days ago
    5.0
    Very nice customer service
  • KP
    Kevin Palermo
    Nov 14, 2025
    5.0
    Had my document notarized in less than 2 minutes...10$
  • JN
    Jonathan Nostades
    Nov 8, 2025
    1.0
    I understand why the reviews are so terrible. I walked into an empty store asked to print and the manager led me to the rental computer. I realized after I finished that I was being charged for the computer use seperately and asked if there was alternative way to print? He explained that i could just email my files over. He would have never told me this had I not asked. Dude is a terrible person. Doesn’t care about anyone’s money or time. Just a lazy careless employee.
  • MD
    Miranda Draper
    Jul 23, 2025
    1.0
    I used to recommend this store to everyone. It was one of the few places that didn’t nickel and dime you for every little thing—tape, scanning, etc. Unfortunately, that’s no longer the case. Recently, Amazon notified me that items were missing from a return I dropped off here (a single package with multiple items—some arrived, others didn’t). When I went to speak to the staff, they took no responsibility and basically told me there was nothing they could do. I let it go because they had always been great in the past. But today sealed the deal. I brought in a package to ship (the 4th one I’ve done this way at this store), and was suddenly told there was a charge to scan the label. This had never happened before. The same person who had helped me previously—amazon missing packages—now claimed they “never do that” and even talked poorly about another coworker in front of me. Another employee reluctantly agreed to print the label, but with a fee “this one time,” which honestly just added insult to injury. I’ll be taking my business elsewhere—USPS scans my labels for free and treats me better. It’s disappointing to see such a decline in service.
  • MM
    Meliuk Morum
    Jul 15, 2025
    1.0
    Coldy greeted and pointed no have a great day. Next customer treated like a bright light on a dark day. Strange atmosphere here for sure.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Raleigh?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays 9:00 AM to 3:00 PM, and Sundays 10:00 AM to 3:00 PM. Hours may vary on holidays.